Microsoft Remote Desktop for Mac - Clipboard does not allow copying files when using "Workspaces" connection

Zheli Zheng 101 Reputation points
2021-02-01T07:10:15.057+00:00

Hi,

Two users and myself found out that recently (perhaps in the last month or two), copying and pasting files from our Remote Desktop session (connected to a Windows server) to the local Mac desktop no longer works. Only copying text works.
Please enlighten me as to whether this is due to an update or there is some configuration I am missing

(I have tried looking everywhere and there seems to be no such configuration -- the solution in a previous forum post was for "PCs" not "Workspaces". In the "Workspaces" tab we are not able to access the same settings as under the "PCs" tab, so we cannot adjust whether clipboard is shared.)

Mac os 10.14.6

Thanks,

Philip

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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  1. Zheli Zheng 101 Reputation points
    2021-02-03T02:09:20.563+00:00

    Thanks for your input. I found that the clicking the refresh button on the upper right hand corner of the Work Resources icon seems to work. Not sure if that is what fixed it but now I can copy files from Mac to RDS and vice versa.
    63266-click-refresh-button-on-remote-desktop.png

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  1. Anonymous
    2021-02-01T09:39:32.333+00:00

    Hello @Zheli Zheng

    You could configure Redirection to map the folder of Mac in Windows so that you can copy file from Windows to Mac
    Transfer files between host/client computer with Remote Desktop v8 on Mac

    or

    try the Remote Desktop for Mac (Beta)
    "In addition to supporting copy/paste of text and images, the preview app now supports copy/paste of files so that you can transfer files into and out of the remote session using both Command X/C/V and CTRL X/C/V." Quoted from here.

    Best Regards
    Karlie

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