Share via

When Watching Videos On Youtube , My Laptop Auto Lock and Shut down

Anonymous
2024-12-22T17:26:07+00:00

I Tryed Microsoft Edge Youtube videos - Some Minutes it works fine, then it locks by it self and then it insta shutdown it

And also tryed on google chrome same thing.

Microsoft Edge | Audio and video playback | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2024-12-23T17:18:07+00:00

    Hi Leo.Z i did Dissabled all the Services Like You Said But The Last One i couldnt find this folder Minidump , On c:/windows There isnt one Folder Called Minidump - Might be My Laptop Infected ?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-12-23T17:06:54+00:00

    Cload service witch one ?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-12-23T07:51:52+00:00

    Hello ShadowNight Beast,

    Welcome to the Microsoft Community.

    I understand your situation. Does it only happen when watching videos? (Does it happen when playing games or performing other activities as well?) You can try different video sources, including offline videos, to see if any changes can improve this situation. You may also consider performing a clean boot to rule out some potential influences.

    To rule out other factors, please try the following steps to see if the issue persists:

    Perform a clean boot:

    Press Windows + R, type "msconfig", and press Enter to open System Configuration.

    Go to the Services tab, check "Hide all Microsoft services", and then click "Disable all". (If you have fingerprint recognition enabled, do not disable the related services.)

    Click the "Startup" tab, click "Open Task Manager", and then disable all startup items.

    Restart your device.

    Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem. These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get back on track.

    Alternatively, you can press Windows + E to open File Explorer and navigate to “C:\Windows\Minidump” to see if you can find any DMP files. If you find any, you can upload them to a cloud service and provide the link to me.

    Wishing you the best and a Merry Christmas!

    Leo Z | Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-12-22T17:54:26+00:00

    When i do Windows Safe Mode My Cpu Multiplier is 1 When using The Windows and Checking it, When touching it its not hot but in the app shows that cpu is owerheating and do multiplier for x32 i have no idea can anyone help me and no i didnt do any owercloking

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-12-22T17:37:27+00:00

    And also Some Reason my Cpu is at 70% of Temparature and the fans are working always, and i do use laptop any idea ?

    Was this answer helpful?

    0 comments No comments