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When i draw on a pdf and save it to a folder. the drawings are not saved. this function worked 2 months ago.

Anonymous
2024-02-07T00:16:55+00:00

When i draw on a pdf and save it to a folder. the drawings are not saved. this function worked 2 months ago.

where are the settings to turn this feature back on. i use my touch screen laptop to get client signatures on site and realy need this functioning again

Microsoft Edge | Read PDFs | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-08T02:48:02+00:00

    For anyone reaching this thread post August 2024 who still can't get a PDF with ink strokes to save in Edge, here's an actual fix that worked for me:

    1. Go to edge://flags
    2. Search for: PDF Viewer
    3. Set "New PDF Viewer" to disabled
    4. Restart Edge

    To check whether this has worked for you, open a PDF in Edge, draw/ink on it, then check whether the Save button shows as enabled.

    PS: answers.microsoft.com is frustratingly ripe with "MVPs" who appear to be incapable providing help beyond "reset / restart / reinstall"
    Please take time to provide negative feedback on the people who provide useless advice, so that Microsoft can see that they're not helping.

    200+ people found this answer helpful.
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  1. Anonymous
    2024-08-17T07:45:30+00:00

    Thank you so much. it really worked like a charm. i was searching for solution and updating and reinstalling from 2-3 hours without any success.

    but this worked perfectly

    2 people found this answer helpful.
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  2. Anonymous
    2024-02-07T00:58:11+00:00

    Hello Patrick, sorry about your problems. My name is Marco and I will do my best to help you.

    Ensure that Microsoft Edge is updated to the latest version, as some users have reported issues with certain versions of Edge. Updating may resolve the problem.

    Try saving the file in a different location after creating a drawing in it. It's possible that the problem is just that, maybe the folder needs special permission.

    Otherwise you can try this:

    Reset Microsoft Edge Settings:

    -Open Microsoft Edge.

    -Click on the three dots (…) in the upper right corner of the window.

    -Select "Settings" from the drop-down menu.

    -Click on "Reset settings" from the left-hand side menu.

    -Click on "Restore settings to their default values".

    -Click the "Reset" button.

    -Relaunch Edge and check if your PDF drawing and saving ability is restored.

    Clear Cache and Browsing Data:

    -Sometimes, clearing the cache and browsing data can resolve issues with saving changes to files.

    2 people found this answer helpful.
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  3. Anonymous
    2024-08-20T11:52:18+00:00

    This fixes it, and other issues too, like checkboxes working, the eraser working. MS pushed out a real dud of a plugin. This solves that problem, apparently.

    1 person found this answer helpful.
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  4. Anonymous
    2024-09-03T18:45:46+00:00

    This worked!!! Thank you so much

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