Troubleshooting browser crashes or performance issues on Windows 11
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi,
I am getting the Error code: Out of Memory issue occurring on Edge almost daily, it can happen at various points during the day, normally I have at max 3-5 tabs open on edge normally but no more than 10 tabs open at a maximum and sometimes I may have a game playing on my other monitor. This occurs both when I have games running and when they are closed.
Sometimes this results in my games crashing to desktop or the GPU drivers/task manager crashes and I get a black screen and it looks like it when you boot into safe mode and the GPU drivers have been reset and I cannot use my other monitors during this process, restarting usually fixes this for a period of time.
I do have three extensions enabled, they are AdBlock Plus, and two twitch extensions: Better TTV & FrankerFaceZ
I have tried reinstalling edge, clearing browsing data, cookies. I also have tried this with chrome, and it does the same thing. It is really frustrating.
My PC Specs are.
CPU: AMD Ryzen 7 5800X
RAM: 64GB 3600 MHz Corsair DDR4
GPU: Gigabyte Vision 3030 and the current driver is 551.23.
My current windows version is 23H2 and is up to date.
My Microsoft edge version is Version 121.0.2277.98 (Official build) (64-bit)
Troubleshooting browser crashes or performance issues on Windows 11
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Dear Michael Thurley
Recently there has been a very large amount of user feedback regarding EDGE Out of Memory.
We have researched and tested this issue, incorporating solutions from enthusiastic partners.
Now we have organized the causes and solutions of the problem.
Reason for the problem:
The user's current configuration file Enhance your security on the web has a conflict with the current version of EDGE, resulting in this message.
Solution: 1. If users can go to EDGE settings "Settings>Privacy, search and services," scroll down to the "Security" section and then turn off "Enhance your security on the web."
Solution: 2. If the user cannot access the settings, then you can download the EDGE BETA version.
https://www.microsoft.com/en-us/edge/download/insider?form=MA13FJ
To open the BETA version of EDGE Login to your Microsoft account - then turn off "Enhance your security on the web".
The account profile will remember this setting and you can then go back to the official EDGE browser and log out of your Microsoft account and sign in again.
Solution: 3
If the user is completely unable to turn on EDGE
Organizes the registry for the enhanced features of EDGE.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge]
"EnhanceSecurityMode"=dword:00000000
00=Always turn off Enhanced Security Mode for all users in Microsoft Edge
01=Always turn on Balanced Enhanced Security Mode for all users in Microsoft Edge
02=Always enable Strict Enhanced Security Mode in Microsoft Edge for all users
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click here to view the article. https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692
If this program works, please click YES in the lower left corner and choose Helpful.This will allow more users to see this final solution.
Finally, thanks a lot to Nails89 ~~~
Best Wish
Shawn Z | Microsoft Community Support Specialist
Hi Shawn,
Hardware Acceleration was already disabled and had been for a while.
Hi, I don't know if this will help but the security of the browser is causing this issue with the new update...
To fix this issue, Go to "Settings>Privacy, search and services," scroll down to the "Security" section and then turn off "Enhance your security on the web." setting. This is what helped me, hope it helps you too... Cheers!
Also if you cannot get into settings because initially I couldn't, I use this link to get back into Edge.
How to reset Microsoft Edge completely from a Microsoft Account to - Microsoft Community
Dear Michael Thurley
Thank you for posting in the Microsoft community.
Regarding your question, we suggest you to open edge - three dots on the top right corner - Settings - System & Performance - Use Hardware Acceleration - Turn off this feature.
This stops your graphics card from being utilized by EDGE browsers and avoids the unusual black screen problem.
Meanwhile, you can refer to the following website to download other EDGE parallel test version. They do not affect your current EDGE functionality, but can be used independently.
https://www.microsoft.com/en-us/edge/download/insider?form=MA13FJ
Hope the above information can help you.
Best Wish
Shawn Z | Microsoft Community Support Specialist
I just got the same problem today with 32GB of ram, 28GB free. The solution for me was to go into the top left corner of the tab and sign out of your account. I am using a new account and it works perfectly fine, but if I try to switch back to my actual account it says that I’m out of memory.
Hi Shawn,
Hardware Acceleration was already disabled and had been for a while.