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copilot.microsoft.com says 'coming soon'

Anonymous
2024-10-14T15:50:13+00:00

My organization provides Microsoft Copilot for our use and it has been working great for months. however on Friday for some reason it started giving me a 'Coming Soon' screen. I thought it was temporary and left it alone, restarted my computer and came back today (Monday) and it's still broken. Please help.

Microsoft Edge | Other | Windows 11

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  1. Anonymous
    2024-10-17T05:54:49+00:00

    It's not a network issue.

    I also have the same problem, and it is independent from the network or device.

    I've tried it at my home computer, mobile phone (directly connected to the phone network, with Wifi at different locations...), work computer (even changing the network configuration, as I'm the IT admin), and every time I try to use my work account, it fails. I've got the correct licences assigned.

    It was working last week, and it just stopped working.

    Regards.

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  2. Anonymous
    2024-10-14T19:24:11+00:00

    Hello, sorry it still says 'Coming soon' at copilot.cloud.microsoft as well.

    Image

    I've signed out of all my devices, restarted my computer, cleared my cookies, tried on multiple computers and still 'coming soon'.
    It's working fine for other people at my organization and even works for the host machine implementation (from right side of start menu).

    I started reporting the issue using a feedback form on Friday.

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  3. Anonymous
    2024-10-18T08:45:48+00:00

    I need to delete cookies from

    copilot.microsoft.com https://m365.cloud.microsoft/chat/

    Then sign in again and it works

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  4. Anonymous
    2024-10-16T14:40:21+00:00

    Hi, I spoke with my sys admin and cannot try this solution, because it will break our DNS. The issue still exists and doesn't seem to be resolved with the solution for Issue ID CP911578.

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  5. Sumit D - IA 171.1K Reputation points Independent Advisor
    2024-10-14T17:47:28+00:00

    Hi sprintup,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    For Work, Copilot has moved. It should be at https://copilot.cloud.microsoft.

    Does it show up there?

    I look forward to hearing from you, and ready to work with you until we reach a solution.

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