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why am I getting access denied to TUI .error report https://errors.edgesuite.net/18.e431502.1725403280.5f67ce53

Anonymous
2024-09-03T22:47:58+00:00

why am I getting access denied to TUI .error report https://errors.edgesuite.net/18.e431502.1725403280.5f67ce53

Microsoft Edge | Website issues | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-05T16:38:06+00:00

    Thanks for your feedback!

    Is it only Edge on your PC that cannot access the page?

    I tried to access the following page:

    Please let me know if I understand it wrong.

    Thank you for your patience and support!

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

    1 person found this answer helpful.
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  1. Anonymous
    2024-09-04T06:45:45+00:00

    Hello

    I was trying to get onto the TUI website, I called it up on google , I also tried using the icon on my computer . I can get onto it on my iphone and my ipad.

    I have never had this problem before. It has not occured on any other website.

    Thank you for your help.

    Susan

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  2. Anonymous
    2024-09-04T05:38:06+00:00

    Dear susan mcmahon!

    Welcome to the Microsoft Community!

    The link you provided is indeed an error report page, not the website you were originally trying to access. This error page is usually generated by Akamai (a content delivery network service provider) and is displayed when there is a problem accessing a website.

    In order to better help you solve this problem, I need to know the following information:

    1. What website were you originally trying to access?
    2. Did you enter the URL of this error page directly into the browser address bar, or were you redirected here when accessing another website?
    3. Is this problem happening for the first time, or have you encountered it before?
    4. Have you tried accessing the same website using other browsers or devices?
    5. Does this problem occur for all websites, or only for specific websites?

    With this information, we can more accurately diagnose the problem. Here are some common solutions:

    1. Try accessing in private mode/incognito mode.
    2. If using a VPN, try accessing it after disconnecting.
    3. Check the hosts file to make sure it has not been accidentally modified.

    If the common solutions still don't solve the problem, please provide more information about the website you were originally trying to access and the specific circumstances under which you encountered this problem so that I can give more targeted suggestions.

    Thank you for your understanding and support! 

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

    1 person found this answer helpful.
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