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How do i remove this malicious Browser hijacker?

Anonymous
2024-07-16T15:18:46+00:00

I have used everything ive found online to try delete it does anyone know how i can permanently remove it?
Ive used the chrome fix and edge fix text files in safe mode and tried to delete its code from the registry that still had no effect. Regedit wont allow me to delete edge even when closed.
The name of it is CosmicPhotonel.

It is also on Chrome i still cant remove it

Microsoft Edge | Browser extensions | Windows 11

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  1. Anonymous
    2024-07-16T17:08:29+00:00

    I have avant premium scans running every hour and ive used malware bytes 4 times neither can detect it

    2 people found this answer helpful.
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  2. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2024-07-16T16:52:09+00:00

    Hi, I am an Independent Advisor.

    Let me help you with this issue.

    I understand you are having problems removing a malicious browser hijacker on your Google Chrome.

    Have you tried running a scan?

    Please follow the steps below on how to scan your machine further.

    Please also try Microsoft Safety Scanner - https://learn.microsoft.com/en-us/microsoft-365...

    And follow these additional steps.

    Uninstall an unwanted application in Programs and features,

    Go to start type in Control Panel, then go to Programs and then Programs and Features then go to the list of the programs look for anything unusual or any application that you are not aware right click then uninstall.

    Delete Temporary files off Windows 10.

    Tap the Windows Key then R on your keyboard, on the Run box type in %temp% then press enter.

    Once it is up highlight all then delete, if there is a filé open that can't be deleted just skip it.

    I hope this helps.

    If the above scanner did not detect any please use these 3rd party tools.

    Let's try downloading the free version of Malwarebytes, it is a freeware that you can use to scan, detect, and delete viruses like the one you currently have.

    You can download the free version from this link

    https://www.malwarebytes.com/

    Once installed please make a full scan. You may remove this software once you are done with it.

    You can also try an online malware scanner - https://www.eset.com/int/home/online-scanner/

    URL Disclaimer please read.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    2 people found this answer helpful.
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  3. Anonymous
    2024-07-16T17:55:54+00:00

    i get this error

    1 person found this answer helpful.
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  4. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2024-07-16T18:10:52+00:00

    Please follow the steps on this on this link on how to take ownership of the registry key.

    https://www.winhelponline.com/blog/how-to-take-...

    URL Disclaimer please read.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2024-07-16T17:33:44+00:00

    Can you please check on this registry editor path and delete the hijacker extension?

    Open Regedit as Administrator.

    Navigate to the thew below path.

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist

    At the right side look for the browser hijacker extension then delete it.

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