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Recaptcha not working

Anonymous
2024-09-16T00:05:20+00:00

i got a fresh new install of windows 11 go to boot up Microsoft edge after every update on windows and edge and reCAPTCHA does not work i don't want no half answer of saying update my browser use a supported browser or reinstall edge change ip done all of that does not fix the issue and it use to work on my old install on edge

Microsoft Edge | Other | Windows 11

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  1. Anonymous
    2024-10-15T20:41:20+00:00

    I am experiencing the same issue. My timezone is correct. My solution USE FIREFOX, but I don't want to use FF, I want to use Edge but I can't. I cleared everything, set it back to default. Killed all extensions. Rebooted my machine. Uninstalled my antivirus. Disabled the firewall.

    Recaptcha is a blank box at best, most of the time nothing is there except the website saying recaptcha is required. Since this just started with an update of Edge (I'm guessing Chromium, since all Chrome-based browsers are affected).

    If anyone finds another solution let me know. I guess I'm leaving Edge for a few months unless there is a solution I haven't tried.

    2 people found this answer helpful.
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  2. Anonymous
    2024-09-16T05:54:52+00:00

    found a fix for it and not some half fix that does nothing if you are having this issue, it could be that the time zone the pc is set in is incorrect to your ip so the reCAPTCHA does not know what to do so it's a blank box hope this helps people instead of those who say update the browser which does absolutely nothing

    2 people found this answer helpful.
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  3. Anonymous
    2024-12-14T06:47:43+00:00

    Wow! I just found something that worked. I cleared the browser data and cache. Upper right corner 3 dots, then select history, then the trash can at the top right, then under "Delete browsing data" click on "Clear Now" and it fixed my recaptcha problem.

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  4. Anonymous
    2024-12-14T06:28:18+00:00

    That did not work for me. Google Chrome Recaptcha works. I reset Microsoft edge settings back to default and that seems to work for a couple days then I keep getting a single picture in 16 segments, over and over again.

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  5. Anonymous
    2024-09-16T09:23:56+00:00

    Hi, Aiden W1

    Welcome to the Microsoft community.

    I’m glad you found a solution to your problem, and thank you for selflessly sharing the solution with our community. This will help many users who have the same issue as you, and it can also provide new ideas for users with similar problems to try and resolve their issues.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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