Just trying to fix this issue i have DNS_PROBE_FINISHED_NXDOMAIN

Hi Trent,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

DNS_PROBE_FINISHED_NXDOMAIN is a common error that occurs when your computer or device is unable to connect to the internet due to a DNS (Domain Name System) issue. Here are some steps you can take to fix this issue:

1. To clear the cache in Microsoft Edge: Use the keyboard shortcut Ctrl + Shift + Del to open the "Clear browsing data" window directly.

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

2. Change DNS servers: You can try using different DNS servers. Google's public DNS servers (8.8.8.8 and 8.8.4.4) or Cloudflare's (1.1.1.1) are popular choices. To change your DNS settings, go to your network settings on your device and manually set the DNS servers.
3. Flush DNS cache: Open the command prompt on your computer and type the following command: ipconfig /flushdns Press Enter. This will clear the DNS cache on your computer.
4. Use the command prompt to reset TCP/IP: Open the command prompt with administrative privileges and enter the following commands: netsh int ip reset netsh winsock reset Restart your computer after running these commands.
5. Check Hosts File: Make sure that the website you're trying to access is not blocked in your computer's hosts file. The hosts file is usually located in C:\Windows\System32\drivers\etc\hosts.
6. Contact your ISP: If the issue persists, contact your Internet Service Provider (ISP) and inquire if there are any known issues or if they can assist you further.

If none of these steps resolve the issue, there might be a problem with the DNS configuration on your network or with the website itself. In such cases, you may need to contact your network administrator or the website's support for assistance.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

Microsoft recommends performing the following temporary workaround on a per-user level:

1 - From the Windows Start menu, proceed to "View network connections."

2 - Identify the network connection you're using, right click and select "Properties."

3 - Uncheck Internet Protocol Version 6 (TCP/IPv6).

4 - Highlight Internet Protocol Version 4 and select "Properties".

5 - Select "Use the following DNS server addresses".

6 - Under "Preferred DNS server" input "8.8.8.8".

7 - Press the "OK" button.

Hi Trent,

Please also check your firewall logs since the issue can be related to too large DNS-queries. Allowing DNS-queries over TCP can possibly resolve this issue.

DNS_PROBE_FINISHED_NXDOMAIN

Could you help mu to sort out this problem?

OD730433: OneDrive for Business Service Health Advisory

User impact: Users may be unable to access the OneDrive for Business.

More info: Users may be able to set their DNS server configuration settings to 8.8.8.8 to access OneDrive for Business.

Current status: Our investigation has determined that the third-party ISP isn't related to the root cause of impact and we've updated the Title, User impact, and Scope of impact to match this new understanding. We're working with affected users to gather DNS configuration settings and network trace logs to help us better understand the cause of impact, allow us to resolve the issue.

Scope of impact: Users attempting to access OneDrive for Business may be impacted.

Start time: Thursday, March 7, 2024, at 4:00 PM UTC

Next update by: Tuesday, March 12, 2024, at 11:00 AM UTC