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Can't open a new conversation on Copilot on Edge.

Anonymous
2024-10-27T14:34:05+00:00

I use the Copilot AI feature on Microsoft Edge. Everything was fine until the new UI changes for it. Now, everytime I open a new conversation, the question/prompt continues after the first conversation string I initiated after the update. I just can't seem to be able to open a new conversation when I click on the 'Go to home' button . I have also tried clearing the browser cache, but to no avail. Is this intended, or is there an issue?

Microsoft Edge | Other | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-10-28T08:36:59+00:00

Hi, S_S_P_088

Welcome to the Microsoft community.

Have you tried the following steps to create a new Copilot conversation? The recent Copilot UI update has indeed caused many strange issues. If this method still cannot create a new conversation, please click your avatar to open the dropdown menu, provide feedback to the developers, and wait for them to optimize the related functions.

Please first click this icon

Then click the history icon

And then click this icon.

It should be possible to create a new conversation (the old ones are in the history)

Best regards

Tommy Jin | Microsoft Community Support Specialist

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3 additional answers

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  1. Anonymous
    2024-11-01T21:48:34+00:00

    Well what would you like to do about this bug

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  2. Anonymous
    2024-10-29T18:00:37+00:00

    Thanks for the help. It worked.

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  3. Anonymous
    2024-10-28T04:26:15+00:00

    Same problem...... it just started, i asked co pilot and it said, essentially summarised by this snippet of convo "......Have you tried accessing Copilot through a different browser, like Chrome or Firefox, to see if that helps?

    You

    nope i was talking to you on edge now on firefox and it is a continuation ....

    Copilot

    Ah, got it. Looks like we're stuck in one long session. While we're here, let's make the most of it."

    So, another strange bug has appeared hmmm.

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