Recently used applications are no longer showing on the My Apps extension shortcut,

Any progress on this issue? We have been also experiencing this issue -- since about the time frame when this was first posted. It has had a significant impact on the productivity of the staff our organization as we have trained everyone to access their apps via this method.

Thank you!

Hi,Sharif Forrester

I found the plugin you mentioned, thank you for the screenshot, after we tested a similar situation, we have given you feedback to the edge browser you can follow up to pay attention to whether the bug is fixed or not, to you to bring the impact, I am very sorry!

Best wishes   

Bobhe | Microsoft Community Support Specialist

Hi,Sharif Forrester

I'm sorry I may have misunderstood what you meant.

Can you provide me with a way to open the page you've captured in the picture?

Is it the path to the image above?

In addition I have noticed that you have been subject to the administration of the organisation, you may need to consult your administrator it, if my understanding is wrong please point out, we will try to answer for you!

Best wishes  

Bobhe | Microsoft Community Support Specialist

Hi Thanks for your response, I opened edge://extensions/?id=gaaceiggkkiffbfdpmfapegoiohkiipl clicked details on My Apps and there does not appear to be the option for "Show Recently Used Apps" please see below

Can you provide me with screenshot of a functional extension with the option "Show recently Used apps"

Thank you

Hello, Sharif Forrester 

Welcome to the Microsoft Community.  

When the most recently used apps in Edge Browser no longer show up on the My Apps extension shortcut, you can troubleshoot the problem as follows:  

1. Check the extension settings  

Open Edge Browser, type edge://extensions/ in the address bar and press Enter to enter the extension management page.  

Locate the My Apps extension and click the Details button on its right side.  

Make sure that the "Show recently used apps" option is enabled. If this option is disabled, enable it and reload the page.  

Clear Browser Cache  

2. In Edge browser, click on the menu icon (three horizontal dots).  

Select "Settings", scroll to the bottom and click "Advanced Settings".  

Under "Privacy and Services" find "Clear Browsing Data".  

Select "All time" as the time range and make sure the "Cache images and files" option is checked.  

Click the "Clear Data" button to clear your browser cache and try to reload the page.  

Disable other extensions and themes  

3. In Edge browser, click on the menu icon (three horizontal dots).  

Select "Extensions" and disable all other extensions.  

Disable any custom themes and try reloading the page to see if the display of recently used apps is restored.  

Updating or reinstalling extensions  

4. In the Edge browser, open the extension management page and locate the My Apps extension.  

If the Update button is available, click it to make sure you're running the latest version.  

If the problem persists, try uninstalling and reinstalling the extension, then reload the page.  

Reset Edge Browser Settings  

5. In the Edge browser, click on the menu icon (three horizontal dots).  

Select "Settings", scroll to the bottom and click "Advanced Settings".  

Under "Reset and Clear" find "Restore settings to their defaults".  

Click the Restore Settings button to reset your Edge browser settings and reload the page.  

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.  

If your problem is not solved, you can reply to the post again and we will continue to provide you with technical support. If our reply is helpful, please mark it as such. This will help other users who are experiencing the same problem as you! Thank you very much for your contribution to the community!  

Best wishes  

Bobhe | Microsoft Community Support Specialist