Edge scaling documents up to 125% by default????

Might I ask how you changed the default back to normal? Cheers.

I have the same issue and it just started overnight. I printed PDF files yesterday just fine. Today, they are scaling to fit to page at 125%. I tried resetting the Edge settings but that did not solve the problem.

again, this just started today so something in Edge is messed up.

Hi

Thanks for your reply.

I'm glad to hear that you were able to resolve the issue by changing the default setting, even though resetting Edge's settings didn't correct the problem. It's unfortunate that the "Fit to Page" option was causing such a hassle by defaulting to 125% scaling. Your experience does indeed sound like it could be an issue or an unintended default behavior in the Microsoft Edge browser when dealing with PDF printing.

Given your experience, it's clear that this issue could affect other users as well, especially those who rely on Edge for handling PDF documents frequently in a professional setting. Reporting this to the Microsoft Edge development team could help them identify and correct this issue in future updates.

Here's how you or your IT department can report this issue to Microsoft:

Through Edge Feedback: The most direct way to report issues is through Edge itself. You can do this by going to ... (Settings and more) > Help and feedback > Send feedback. Provide a detailed description of the issue, mentioning the unexpected scaling to 125% by default when printing PDFs. You can also include diagnostic data and screenshots.

By reporting this, you not only help improve Microsoft Edge for your own use but also assist others who might be facing the same issue and are looking for a solution. The Edge development team relies on user feedback to identify and fix problems, so your input is valuable.

Thank you for sharing your situation, and hopefully, this issue will be addressed in future updates of Microsoft Edge.

Hello,

I was actually able to get the default changed, but I did want to mention that before I went to IT since I hadn't heard back here yet, I did try to reset settings in Edge.

Resetting the settings didn't change anything, it was still defaulted to "fit to page" and 125%.

I would point out that there is no way this is the intended behavior, Edge should absolutely be defaulting to print one normal 8 1/2 x 11 PDF on one normal 8/12 x 11 sheet of paper. So this appears to definitively be a bug, that should probably get submitted somewhere else.

I'll leave that up to the support team here to figure out how to report that. Turning off notifications on this since I've solved the problem for me, but it does seem like the Edge team should want this fixed.

Hi

Welcome to Microsoft community.

It sounds like you're encountering an issue with Microsoft Edge's default printing scaling settings for PDF documents, which can indeed be frustrating, especially when consistency in document layout is crucial for your work. Here's a step-by-step guide to potentially resolve this issue:

1. Check Edge's Print Settings:
   • When you open a PDF in Edge and press Ctrl + P to print, a print preview window appears. In this window, check if the "Scale" option is set to "Custom" or "Fit to Page". If it's set to "Fit to Page", it might automatically scale to 125%. Try selecting "Actual Size" from the dropdown menu to ensure it prints at 100%.
2. Reset Edge Settings:
   • If the issue persists, try resetting Edge's settings. Go to Edge's settings (... > “Settings”), then select "Reset settings" on the left sidebar. Choose "Restore settings to their default values". This won't delete your bookmarks, but it will reset your startup page, new tab page, search engine, and pinned tabs. It may also resolve any odd scaling defaults.
3. Update Edge:
   • Ensure your Edge browser is up to date, as this could be a bug that has been fixed in a newer version. Go to ... > “Help and feedback” > “About Microsoft Edge” to check for updates.
4. Change Default PDF Viewer:
   • Although you mentioned you can't change the default apps on your company machine, it might be worth discussing this issue with your IT department. They could potentially change the default PDF viewer to Adobe Reader or another PDF viewer that doesn't automatically scale your documents in an undesirable way.
5. Use Another PDF Viewer for Printing:
   • As a workaround, you can download the PDFs and open them with another program like Adobe Reader for printing. While this isn't the most convenient solution, especially if you're dealing with a large volume of documents, it might be a temporary fix until the issue with Edge can be resolved.
6. Contact IT Support:
   • Since it's a company machine, there might be policies or updates pushed that changed how Edge handles PDFs. Contacting your IT department could provide a more tailored solution to your problem, especially if this is happening across multiple machines in your organization.

These steps are meant to troubleshoot and potentially resolve the issue with Edge's default print scaling. If the problem persists, seeking assistance from your company's IT department might be the best course of action, as they may have more control over the software configurations and updates on company machines.

Please feel free to let me know how it goes. 

Best regards

Derrick Qian | Microsoft Community Support Specialist