how do i get rid of virus and fix damages

how do i fix a virus on my computer

None of us can see from here what virus is on your computer, or if it really is a virus and not something else, and what damage has been caused. I recommend showing your computer to a professional.

Hi, I am an Independent Advisor.

Let me help you with this issue.

I understand your machine is infected with a virus.

Please follow the steps below to scan your machine further.

Please also try Microsoft Safety Scanner - https://learn.microsoft.com/en-us/microsoft-365...

And follow these additional steps.

Uninstall an unwanted application in Programs and features,

Go to start type in Control Panel, then go to Programs and then Programs and Features then go to the list of the programs look for anything unusual or any application that you are not aware right click then uninstall.

Delete Temporary files off Windows 10.

Tap the Windows Key then R on your keyboard, on the Run box type in %temp% then press enter.

Once it is up highlight all then delete, if there is a filé open that can't be deleted just skip it.

I hope this helps.

If the above scanner did not detect any please use these 3rd party tools.

Let's try downloading the free version of Malwarebytes, it is a freeware that you can use to scan, detect, and delete viruses like the one you currently have.

You can download the free version from this link

https://www.malwarebytes.com/

Once installed please make a full scan. You may remove this software once you are done with it.

You can also try an online malware scanner - https://www.eset.com/int/home/online-scanner/

URL Disclaimer please read.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.