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Why i cant see the gear for customize the subtitles on Disney+

Anonymous
2024-11-14T17:00:14+00:00

I have 1 week that i cant see the gear to change the style of subtitles on Disney+. On Firefox and Chrome i can. I see the gear. On edge i cant see the gear. I have clear all data and again i have still probl;em.

Microsoft Edge | Website issues | Windows 11

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  1. Anonymous
    2024-12-04T11:06:08+00:00

    I have the same issue.

    Did you find any solution?

    Thanks

    Windows 11

    Edge 131.0.2903.70

    Disney+ 2024.3.211.0

    7 people found this answer helpful.
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  2. paulr0511 44,270 Reputation points Independent Advisor
    2024-11-15T17:32:19+00:00

    You are welcome and hoping that an update will be released the soonest.

    1 person found this answer helpful.
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  3. Anonymous
    2024-11-15T08:52:40+00:00

    Thank you. I try all of this an today has a new update and i said that this solve the problem but nothing. I try the feedback and i hope to find a fix.

    1 person found this answer helpful.
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  4. paulr0511 44,270 Reputation points Independent Advisor
    2024-11-14T19:42:30+00:00

    Good day, thanks for your question. I am glad to be able to provide assistance to you today. Sorry to know about this. Is MS Edge running on the latest version 130.0.2849.80 if you check it under edge://settings/help from the address bar?

    If it is not yet updated, please update it from the same window and see how it goes and if it is already updated then you can try the steps below as well.

    Method 1:

    • Launch MS Edge
    • Click on the 3 dots
    • Click on Settings
    • Click on Reset settings from the left side
    • Click on Restore settings to their default values and then click on Reset
    • After doing the above check and try it again

    Method 2:

    • You can also try to repair it by Pressing Windows key + I
    • Click on Apps
    • Under Installed apps look for Microsoft Edge and then click on the 3 dots and click on Modify and then click on Repair
    • Check and try it again

    If you will continue to experience the issue even after trying the above and if you felt that this is with regards to the recent update, you can also send a feedback to the team that is working on Edge and hopefully a fix will be applied soon on the next update and you can provide a feedback from the browser itself by clicking on the 3 dots > Help and feedback > Send feedback.

    Regards,

    Paul R.

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