White screen on YouTube

Question

White screen on YouTube

Anonymous

A day or two ago, my YouTube started doing a thing where I will full screen a video and if I click it the whole screen turns white and the video restarts and I can only hear audio. The only way to fix it is to completely close the tab. It might also help to note that this is only happening when I go to YouTube from my mobile Microsoft account.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

Answer 1

Good day, thanks for your question. Did this issue started after a recent update on Edge or this is also happening on the previous version/s? You can also check if this issue is present on the Beta and Dev channels of Edge for Android that you can download via the Play Store. Alternatively, you can also download them via the link below.

https://edge-beta.en.uptodown.com/android

https://microsoft-edge-dev.en.uptodown.com/android

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Regards,

Paul R.

Answer 2

Anonymous

It sounds like a browser issue. Try clearing your browser's cache and cookies, updating your browser, or using incognito mode. You could also disable any extensions or try another browser. If you're using the YouTube app, try updating or reinstalling it.

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White screen on YouTube

2 answers