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What id "googleadservices" and why is it messing up my browsers?

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Anonymous
2024-07-28T21:14:32+00:00

Greetings, about a couple of weeks ago I noticed that when clicking links from a web search I would get an error screen with a message something to the effect of "Oops, this page can't be reached... blah blah blah" in Firefox. It's happened before on various occasions but only isolated incidents. So I got irritated and switched to Chrome as my default browser. This worked for a few days but now it's happening with all 3 of the browsers I have installed and use regularly and I have even started getting it on my mobile browsers now. After a few of these instances I've noticed that "googleadservices" is always in the address line of the browsers. It's really getting on my nerves. I've done some searching around for info on it, both on the web and here but can't find anything on my particular situation. Most of what I have been able to find has been browser specific for Edge, which I also use with Chrome and Firefox both on my pc and phone. This issue is with all browsers so I'm going to see if it's something I have to deal with through Windows. I'm running Win 11 pro, all updates are current for both Windows and my browsers.

Microsoft Edge | Website issues | Windows 11

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  1. Anonymous
    2024-07-29T09:40:04+00:00

    Hi, RaymondDunne1

    Welcome to the Microsoft community.

    This service is related to Google Ads and could be caused by redirection or ad-blocking extensions. You can check if your browser has any related extensions installed. Since this issue occurs on both your mobile and PC browsers, it is likely not related to the Windows system but rather to some settings within the browsers themselves. You can try creating a new profile on your PC‘s Browser, which will give us a clean testing environment to rule out interference from extensions and cache.If the new profile works fine, try disabling all extensions to see if the issue still occurs.

    Since this problem involves Google Ads, it is recommended to contact Google directly for further assistance.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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  2. Anonymous
    2024-11-06T00:13:58+00:00

    Dc nu pot sa deschid google

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  3. Anonymous
    2024-07-29T11:16:35+00:00

    Thanks for the response. I figured it would be something similar to this because I did include that it happens on my mobile also. I have similar requests for help on the browsers' help/support communities, several Android/Google support resources, Dell support, OnePlus support, a few general tech support/malware removal support resources. I am using all avenues that I can think of as this is a very disturbing issue which has made using my browsers just about useless.

    I'm collecting as much info from all the queries I have put out so that I will have as many tools as necessary to put this behind me. This is just one of several and honestly I wasn't expecting a lot here based on past experiences. I have found that if there is any way it can be bounced in another direction such as other software companies, computer manufacturers/brands, etc. it most certainly will be as is the case here however I still always include MS/Windows support just in case. One never knows when an answer might come from an unexpected resource and we can never rule out any that may be relevant to the issue.

    Since this is only one of several and you did offer the advise of setting up a new browser profile on Windows, could you please provide me with some guidance on how I would go about doing this? I'm kind of confused as to exactly what you mean. Thank you.

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  4. Anonymous
    2024-07-30T07:23:56+00:00

    Hi, RaymondDunne1

    Thanks for your reply.

    For example, If i want create a new profile on Edge access this website and then click here.

    edge://settings/profiles

    Image

    It will give you a clean test Profile on browser. In firefox, Chrome you can also find them in settings.

    By the way, could you please provide a screenshot of the issue? If you have a video, that would be even better.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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