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You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.

Zainab Fatima 15 Reputation points
2024-07-22T12:38:00.05+00:00

Hi,

I am getting this error on signing in Teams App on my android phone.

You cannot access this right now

*Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.

Error code: 53003*

Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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  1. Leigh Garland 0 Reputation points
    2025-07-08T12:49:30.2766667+00:00

    I'm seeing the same issue, and because there's no profile picture on this page, I cannot switch to my other account. Effectively locks me out of my other accounts.

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  2. Anonymous
    2024-07-23T02:01:19.44+00:00

    Hi @Zainab Fatima

    According to your case description "You have successfully logged in to your account, but you do not meet the conditions for accessing this resource." This error is usually because the administrator has set conditional access for the account in Azure Portal. To find out what conditional access is set, you need to log in to Azure Portal https://portal.azure.com/ to view and disable it.

    Therefore, it is recommended that you contact your administrator to view and assign access rights.

    图片

    Note: To log in to Azure Portal, you need to be a Global Administrator, Security Administrator, or Global Reader.

    If you are the only administrator in your organization, we sincerely recommend that you call Microsoft's global customer service hotline and describe your problem to the manual customer service.

    https://learn.microsoft.com/en-us/microsoft-365/admin/support-contact-info?view=o365-worldwide


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  3. Vasil Michev 126.8K Reputation points MVP Volunteer Moderator
    2024-07-22T15:53:31.28+00:00

    As the message suggests, you should contact your IT stuff/Helpdesk and work with them to resolve this issue, or to get the updated usage guidelines.

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