Share via

PC gives me error: "This computer cannot play audio because the windows audio service is not enabled. Would you like to enable the windows audio service?"

Anonymous
2009-06-09T13:19:00+00:00

original title: Audio Service not running

Dear all,

Yesterday, when I shunt down my PC (notebook), it automatically restart and finally, it started up with repair message and retore to previous point. After that , it resumed normal start up to Windows.

However, I note  that there are no sound is available.

On the right hand bottom (system tray?), when I click on the "Speaker", it pop up the error message:

" this computer cannot play audio because the windows audio service is not enabled. Would you like to enable the windows audio service?, After I clicked "yes", still without response.

  and also

when I click on the "Audio Centre" . it pop up the error:

"There are no support audio device available . You need to close the application"

Regards

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2009-06-09T15:55:57+00:00

The audio service is not running. When I right click on the it I get 3 options (Playback devices, Recording devices, Sounds) There is also an open volume mixer option but it’s greyed out.

Solution

  1. Click Start, type Services.msc in the Start Search box.
  2. Scroll down the list of services, right-click Windows Audio and select Start.
  3. Select Properties for Windows Audio and set its Startup Type to Automatic.

If the Windows Audio service does not start and you get the error Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their Startup Type is set to Automatic.

  • Plug and Play
  • Multimedia Class Scheduler
  • Windows Audio Endpoint Builder

"Try going into regedit, HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Audiosrv

and in the DependOnService remove all entries except RpcSs and then restart your computer.

If it doesn't fix your problem just add the other 2 dependencies back in or something. Might not be a bad idea to back up your registry before you make any changes." Please take a registry back up before making any changes. Right click on the registry account and export to the desktop as backup.reg

Was this answer helpful?

70+ people found this answer helpful.
0 comments

29 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2009-11-15T13:28:48+00:00

    Hey

          whenever i tried the services.msc solution, i got an error message while trying to start the Windows Audio Endpoint Builder, which read

     "Windows could not start the Windows Audio Endpoint Builder on local computer - Error 1722: the RPC server is unavailable"

    What does this mean, and how can i fox it? its stopping me from starting my Audio Service.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2009-06-09T14:36:37+00:00

    Hello William,

    The issue may also be caused if the audiosrv.dll file is missing from the windows/system32 directory. Fix it by copying audiosrv.dll from windows/servicepackfiles to windows/system32 folder.

    Hope this helps.

    Nothing is impossible.. Deepak M

    Was this answer helpful?

    0 comments
  3. Anonymous
    2009-06-09T14:10:56+00:00

    Hi Sangeeta Mohanty,

    I just try another "Clean Boot",

    There are no surprise, the error is the same as before I try

    Servvice.mcs

    and

    msconfig, as clean boot.

    Then, How can I reset the " msconfig" ?  Kindly instruct

    Was this answer helpful?

    0 comments
  4. Anonymous
    2009-06-09T13:53:33+00:00

    Hi Sangeeta Mohanty,

    Thanks for your kind assistance,

    When I follow you instruction as below:

    Click on start run and type services.msc.

    Please search windows audio service is not enabled.

    change it to automatic and enable it or restart it.

    It pop up error as:

    WINDOWS COULD NOT START THE WINDOWS AUDIO SERVICE ON LOCAL COMPUTER.

    ERROR :1068, THE DEPENDENCY SERVICE OR GROUP FAILED TO START.

    So, do I need to try others?

    Was this answer helpful?

    0 comments