To Manually Remove Any Remaining HP Print Driver Packages in Vista
A user may sometimes have trouble updating the HP Print Driver to a later version
because Windows believes a suitable driver already exists on the computer. In these
situations, a user can follow the simple process listed below to ensure the clean removal
of any residual driver files from the protected Windows File Repository which will allow
a clean install of newer versions of the HP print driver.
1.) Click on the Start Orb on your Vista taskbar. Click CONTROL PANEL
2.) From the Control panel window, double-click ADMINISTRATIVE TOOLS
3.) In the Administrative Tools window, select PRINT MANAGEMENT
4.) The Print Management window will already have custom filters listed which will
show all installed printers. Since this tool has visibility to the network, we want to make
sure we are focusing on the context of the printers installed on the local computer.
Select and expand the corresponding location on your PC.
5.) You should see all of the installed drivers (driver packages) and printers. You need to remove
any HP entries for your model listed under printers as you can’t remove any driver packages that are referenced by installed printers.
Select Printers under the (local) computer listing and in the center pane, right-
click on HP printer and select DELETE from the menu. Do this for any entry beginning with “HP your printer model”.
6.) Confirm the printer deletion.
7.) Proceed up to the DRIVERS category under the (local) computer as illustrated below.
If there are any HP Driver packages installed on the computer, they will be
listed there. Rick-click the listing for your HP printer and select REMOVE DRIVER PACKAGE from the menu.
8.) You will see a Print Management dialog appear as the system locates all associated
files and prepares for the deletion process. Once the files are located, the DELETE button
will become accessible.