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"425 Can't open data connection" what does this mean?

Anonymous
2009-11-10T04:56:14+00:00

Having a problem with downloading drivers for my printer and installing software

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2009-11-10T15:53:15+00:00

    Can't open data connection error.

    Problem

    425 Can't open data connection error

    Cause

    The 425 error means that the data channel is blocked or closed between you and the server you are trying to connect to.

    Solution

    • For Active connections open ports 20 and 21
    • For Passive connections open ports 21 and 1024+ (and higher)

    If a successful connection cannot be established, check all devices that are between the client and server to ensure that the proper ports are open (e.g. routers).

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  1. Anonymous
    2012-03-27T10:12:18+00:00

    I came across an issue when trying to donwload a file from an FTP server.

    I used a 3rd party FTP client with no success.  I couldn't even list the directory contents:

    230 user logged in

    ftp> ls

    200 command successful

    425 Can't open data connection.

    I then used the Windowes 2003 FTP native client but got the same result.

    I later used W7 FTP native client and was able to change directories and mget the file.

    so I take it their FTP server didn't support all clients.

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