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Kernelbase.dll error opening Excel in Windows 7 32-bit

Anonymous
2009-12-19T01:43:24+00:00

Problem signature:

Problem Event Name: APPCRASH

Application Name: EXCEL.EXE

Application Version: 12.0.6514.5000

Application Timestamp: 4a89db07

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7600.16385

Fault Module Timestamp: 4a5bdaae

Exception Code: e06d7363

Exception Offset: 00009617

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-19T13:39:01+00:00

Hi,

have you installed addins for Excel? If yes, disable them and restart Excel.

André

"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  1. Anonymous
    2013-11-14T13:30:51+00:00

    The link does not exist, does anyone know the updated link to download the program? thank you...

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  2. Anonymous
    2011-02-19T07:54:56+00:00

    http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE

    it is really useful!!!! i met this problem too and solved!!

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  3. Anonymous
    2010-07-09T02:03:39+00:00

    ive heard of viruses using the dll library of excel to execute commands

    perhaps you are right. but i think this error have nothing relation with the virsuses.

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  4. Anonymous
    2010-07-09T01:40:38+00:00

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: EXCEL.EXE

    Application Version: 12.0.6514.5000

    Application Timestamp: 4a89db07

    Fault Module Name: KERNELBASE.dll

    Fault Module Version: 6.1.7600.16385

    Fault Module Timestamp: 4a5bdaae

    Exception Code: e06d7363

    Exception Offset: 00009617

    OS Version: 6.1.7600.2.0.0.768.3

    Locale ID: 1033

    Additional Information 1: 0a9e

    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

    Additional Information 3: 0a9e

    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

     hi,

    i have encountered  the same error

    now, i think this error maybe reslulted from the update of adobe acrobat 8.0 or 9.0.

    because it occured after the update of windows7 ultimate edition and adobe acrobat 8.0 or 9.0, but now i reinstalled the windows7 OS and the software adobe acrobat 8.0 but only updated the windows 7, the error did not appear.

    the description of the error as follows:

    after update of windows7 and adobe acrobat 8.0 or 9.0 to latest, i dragged the TXT document (tab table, containing a large number of floating-point numbers) into excel 2003 or excel 2007, and copy the row containing tens of thousands of floating-point numbers, at this moment, explorer.exe crashed. But if the TXT was imported into the excel by "document import wizard" other than  by drag, the explorer.exe did not crash.

    after crash, the windows7 OS restart the explorer.exe, then copy the row that already dragged into the excel, however, the explorer.exe did not crash.

    if close the excel software and run again, and then dragged the TXT document into the excel again, the error  continue.

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