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External hard drive no longer being mounted on startup

Anonymous
2009-11-13T19:32:22+00:00

I have a USB external hard drive that, for no apparent reason, is no longer being being assigned a drive letter on startup. I have to go into computer management > disk management and assign it one myself. The hard drive is running fine (chkdsk, DFT, etc. report no problems). I'm running 7 x64. What gives?

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  1. Anonymous
    2009-11-20T03:39:23+00:00

    Hmm.

    What happens if the external disk is attached after the PC is shut down and cold booted to the desktop?

    The same or Havana?

    The same, still fails to mount automatically.

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  2. Anonymous
    2009-11-18T17:33:06+00:00

    Hi,

    Thanks for the further detail.

    Thats quite a few USB devices, including the Hub. Can i ask if you have tried removing all non essential USB devices, and checked that the problem persists?

    Lacie state the drive is Windows 7 compatible, but I didn't spot it on the MS compatibilty list for X64, so may be worth double checking at http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Hardware&s=lacie or with the Vendor.

    If you mount the drive as T (for example) does it then appear after reboot? This may suggest two devices both trying to mount unsuccessfully to E:

    Regards,

    I tried disconnecting all except for the wireless receiver (keyboard and mouse) and the external hard drive itself to no avail.

    I couldn't find my specific model on the website you linked to, although it seems that all hard drive models similar to mine are listed as "Information coming soon." Also as I said before, for a while the hard drive DID automatically get mounted as E: every startup. As for why it no longer does, I haven't an idea.

    I've also tried mounting the drive as several different letters + rebooting, but no cigar as usual.

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  3. Anonymous
    2009-11-17T18:41:03+00:00

    Hi,

    Thanks for the further detail.

    Thats quite a few USB devices, including the Hub. Can i ask if you have tried removing all non essential USB devices, and checked that the problem persists?

    Lacie state the drive is Windows 7 compatible, but I didn't spot it on the MS compatibilty list for X64, so may be worth double checking at http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Hardware&s=lacie or with the Vendor.

    If you mount the drive as T (for example) does it then appear after reboot? This may suggest two devices both trying to mount unsuccessfully to E:

    Regards,

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  4. Anonymous
    2009-11-15T04:21:08+00:00

    Hi,

    So we can narrow down the problem, could you please answer the following?

    What model external drive is it?

    What (if any) other hardware is connected via USB?

    What other assignments do you have and for what?

    Do any other external storage devices exhibit the same problem? In windows 7 the Mountvol command includes a /e switch which enables automounting, /n disables automounting, although its not well documented yet that i can find.

    Open a command prompt and type MOUNTVOL then press enter to see what current assignments you have. Do not make changes unless you are confident in doing so, incorrect usage of the mountvol command can make your other drive assignments become unavailable.

    The model is a LACIE 1TB USB 2.0 External Hard Drive 301304U.

    Other hardware connected via USB:

    HP VGA USB Camera

    Microsoft USB Dual Wireless Receiver

    2Wire USB Remote NDIS Ethernet

    Syncrosoft Protection Device

    USB Audio Device (I have no idea what this is, it seems to a microphone inside the case somewhere)

    HP Deskjet D2445 Printer

    Mitsumi USB Floppy Drive

    Apple Cinema Display (it has a USB hub on it)

    Contour Shuttle Pro 2

    You mean drive letter assignments?

    My main disk has two partitions on it; Win7 which is C:, and Storage which is D: (OS is on C:, obviously).

    My CD/DVD drives take up the letters F:, G:, H:, and I:.

    In the past, the external drive (Win7 Backup) was always mounted as E:. Now I have to go in and mount it as E: myself.

    I don't have any other external hard drives available, although the drive does automatically mount fine in OpenSuSE 11.2 (linux) as sdd. Also, I checked, automounting is enabled.

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  5. Anonymous
    2009-11-13T20:08:03+00:00

    Hi,

    So we can narrow down the problem, could you please answer the following?

    What model external drive is it?

    What (if any) other hardware is connected via USB?

    What other assignments do you have and for what?

    Do any other external storage devices exhibit the same problem? In windows 7 the Mountvol command includes a /e switch which enables automounting, /n disables automounting, although its not well documented yet that i can find.

    Open a command prompt and type MOUNTVOL then press enter to see what current assignments you have. Do not make changes unless you are confident in doing so, incorrect usage of the mountvol command can make your other drive assignments become unavailable.

    Was this answer helpful?

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