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MSCONFIG will not let me check any of the boxes or enter "advanced options..." under the boot tab. I am the administrator and I have full ownership and permission of all files in the computer including the msconfig.exe____

Anonymous
2009-12-02T00:35:59+00:00

This was a fresh install of windows 7 64 on a new hard drive from a retail cd-rom.  I have no spyware or malware from what i can tell.  I can access the general, services, starup and tools tabs but nothing on the boot tab will respond.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2009-12-14T01:08:07+00:00

    Yep, sure enough, msconfig works properly when boot-loaded from the BIOS (as disk 0), not from another loader. I'd classify that as a bug for sure, but a workaround would be to boot directly from the Windows drive - instead of, say, a dual-drive dual-boot setup.

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  1. Anonymous
    2009-12-13T02:11:49+00:00

    Hmm, I think I may have tracked down a clue. The system booted initially from the boot loader on the HFS+ volume, then handed off booting to the NTFS drive (I noticed I had the wrong boot drive selected, so I just picked the NTFS drive in the loader to boot Windows). So the BIOS may have tagged that as Disk 0 to the system. When Windows booted, it saw that it was booted from Disk 1, and msconfig/bcdedit is still looking for Disk 0 (the drive it would assume the system started up from), which isn't even a formatted drive.

    Oddly, HKLM\CurrentControlSet\Control\FirmwareBootDevice reports multi(0)disk(0)rdisk(1)partition(1), while Disk Management calls the system drive "Disk 0" as it should. Changing FirmwareBootDevice to rdisk(0) doesn't affect bcdedit's error message.

    As soon as Windows Home Server is done backing up the system (may be an hour or so, it's this system's first backup), I'll give it a reboot and boot from the proper drive, and see if it resolves the problem.

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  1. Anonymous
    2009-12-23T18:05:18+00:00

    IT worked!!  I set the system reserved partition [disk 0] to the active partition in disk management and restarted,  all things work fine.  i can now access all portions of msconfig.  Thank you Falcon,  you rock.

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  2. Anonymous
    2009-12-02T22:37:09+00:00

    i have tried both those solutions already.  SFC scan said everything was fine.  and the user account did nothing.

    It isnt denying me access,  it simply will not even let me interact with the menus.

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  3. Anonymous
    2009-12-02T22:28:48+00:00

    Hi etdavenport,

    Thanks for posting on Microsoft Answers!

    You may try the following troubleshooting steps and verify:

    1. Run SFC Scan:

    Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:  

    1.    1.    Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

    2.    2.    Type the following command, and then press ENTER:

    sfc /scannow

    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    More Information about SFC scan can be found in this document:

    http://support.microsoft.com/kb/929833

    Method 2 : You can also try creating and another user profile and verify if you get the same message.

    To create a new profile, you must first create a new user account. When the account is created, a profile will also be created.

    1.    Open User Accounts by clicking the Start button  , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.

    2.    Click Manage another account.   If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3.    Click Create a new account.

    4.    Type the name you want to give the user account, click an account type, and then click Create Account.

    Hope it helps.

    Thanks and Regards:

    Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forumand let us know what you think.

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