Verifying DMI Pool Data...Update Success, when trying to boot Windows

tanks sir for the solution ^^ its work

Hi Alredzen,

Welcome to Microsoft Answers.

This issue can be caused by any of the below reasons.

i. Corrupt boot files on the computer.

ii. Settings for hard disk drive are not correct.

iii. Floppy diskette or CD in computer causing issue.

iv. Boot devices not set properly.

v. Connections loose or disconnected.

vi. Bad Hard disk drive or other bad hardware

Check if the Hard Drive Automatic Detection in BIOS (Basic Input/output System) is enabled and save the settings and check if it works. If this does not help, please contact the system manufacturer for more support options.

NOTE: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Refer to the KB article “Error message Verifying Pool Data” occurs and the compute stops. http://support.microsoft.com/kb/287553

Diana

Microsoft Answers Support Engineer

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You could have the wrong device drivers for the hard drive.  Check the manufacturer's web site for the most recent versions and install them.  You may need to do this with a flash drive (or a CD you use to download the drivers).

To test your hard drive, check the manufacturer and then get the diagnostic utility from: http://www.techsupportforum.com/hardware-support/hard-drive-support/302602-hard-drive-diagnostic-utilities.html.  If it fails the test, replace it.  If it passes the test, then there's probably nothing wrong with it.

You can also test your RAM at http://www.memtest.org/.  If it fails, test each chip individually to find those that are bad and replace them.  If it passes, RAM is probably OK.

Make sure the hard drive is plugged in firmly to the proper connectors.  You should do this first before trying anything else.

·        Do a Startup Repair by booting to the genuine Windows Vista Installation Disk (or one you can borrow from ANYONE) or from a Recovery Disk.  Here's the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  To boot to the CD you may need to change the BIOS to make the CD-drive first in the boot sequence.  To do that, wait for the screen that tells you the F key to push to access the boot menu or boot setup.  Push it quickly. Make the changes, save your work, and exit.  Put the CD in the drive and reboot.  When prompted, push any key to boot from the CD.

If you don't have either disk, you can make a bootable Recovery Disk using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ along with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

If that doesn't resolve the problem, try the following:

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

1.       Put the Windows Vista installation disc in the disc drive, and then start the computer.

2.       Press a key when you are prompted.

3.       Select a language, a time, a currency, a keyboard or an input method, and then click Next.

4.       Click Repair your computer.

5.       Click the operating system that you want to repair, and then click Next.

6.       In the System Recovery Options dialog box, click Command Prompt.

7.       Type Bootrec.exe, and then press ENTER.

NoteIf rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt:

·        bcdedit /export C:\BCD_Backup

·        c:

·        cd boot

·        attrib bcd -s -h -r

·        ren c:\boot\bcd bcd.old

·        bootrec /RebuildBcd

Good luck and I hope this helps!

Lorien - One - MCSE/MCSA/Network+/A+

Lorien,

I have tried to above suggestions to have the computer to start normally, unfortunately, nothing has worked.  I tested the memory with memtest and it came with no errors. I even purchased new ram:  http://www.newegg.com/Product/Product.aspx?Item=N82E16820134585&cm_re=KHX6400D2K2%2f2G_R-_-20-134-585-_-Product , but the problem does not appear is the ram, as it came out okay.  The problem now is for the computer to recognize the hard drive.  It does not recognize the hard drive in BIOS and thus it is unable to load the OS.  I was unable to perform a repair on the OS due to the same issue: no hard drive detected. I have checked the all the cables are firmly connected and that BIOS has the auto detect option enabled, also the boot order to boot from hard drive, but it does not recognize the hard drive at all.

I have tried several other things, like inserting the new RAM in different spots, but nothing has worked; the computer will not recognize the hard drive at all, not even in BIOS.

Any other suggestions will be greatly appreciated.

Thank you.