Share via

No Internet Connection in Windows Media Center

Anonymous
2009-07-06T19:58:02+00:00

I am trying to connect to the Internet TV through Windows Media Center but so far no luck. Everytime I go into Windows Media Center Tasks/Settings/General/Windows Media Center Setup/Setup Internet it doesn't work. I tried with a cable connection and a wireless connection but Windows Media Center doesn't recognize either connection. Every other program on my computer recognizes my Internet connection except for Windows Media Center. I disabled my Firewall but still can't get connected through Windows Media Center. Can someone please help?

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2009-11-16T05:25:27+00:00

I experienced similar symptoms in WMC.

I went into my virus scanner / internet security suite security center. Using the "Advanced Settings" I found the menu which shows the "Firewall Rules" I searched for the program that WMC might be using to connect to the internet which turned out to be C:\windows\ehome\ehshell.exe. I expanded the list of policies for this file and found that there were three security policies: One was set to deny all traffic which contradicted the two other policies; this caused WMC to have a blocked connection. I deleted this specific "deny" policy under the C:\windows\ehome\ehshell.exe file process and then set my firewall to report all internet connection requests from unknown programs.

I went back into WMC settings, and internet connection settings, reran the test, and my firewall program popped up with a "Are you sure you want to let "C:\windows\ehome\ehshell.exe" connect to the internet? I set it to always allow, and now my internet connection problems are gone.

You might be able to set your firewall to just tell you about all internet connection requests to see what is requesting internet access, but if there is a policy in place that denies internet access like my rules had, chances are it wouldn't show up saying that a connection request was made as it was already set to deny.

Remember to set your internet connection detection settings back to the way they were in your firewall program if you don't want to be prompted with allow/deny options for all the programs you have installed that use the internet.

Hope this helps.

Was this answer helpful?

6 people found this answer helpful.
0 comments No comments

16 additional answers

Sort by: Most helpful
  1. Anonymous
    2009-11-10T21:06:12+00:00

    All

    I found out that it was my anti-virus software that was preventing me from connecting Windows Media Center (WMC) to the Internet. I was using Computer's Associates (Ca) anti-virus software on my Vista system and for some reason it was blocking WMC. I uninstalled Ca and replaced it with McAfee and it solved my problem. I went to the Windows Vista compatibility website and it said Ca was compatible with Vista, but for some reason or another it's not compatible with WMC.

    dboyd294

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2009-11-03T12:10:20+00:00

    I've got a similar problem, all WMC attempts to connect to the internet fail, even with a clean boot with start-up stopped, and all services disabled except the two that IE needs to connect (DHCP Client and Network Store Interface), the one that WMC needs (WMC Scheduler), and two that won't turn off (Group Policy Client and Task Scheduler).

    Under set up internet connection, the test fails with "Connection has timed out". IE works fine.

    I can get the "connection not working" error from the test - but only when IE is also not working, due to one of its required sercices being stopped.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2009-07-20T18:28:50+00:00

    DaGreenOne

    I tried this and it doesn't work either. I can listen to the radio, watch HSN, and do some other things in the Media Center, but it doesn't acknowledge my Internet connection when I run the test. I can't download the guide so my TV connection doesn't work. I reformatted my hard drive and did a fresh install of everything and still it doesn't work. I created a different User account and still nothing. I've tried wired & wireless connection and still nothing. I don't know what else to do. When I run the test it states connection not working.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2009-07-08T06:42:21+00:00

    David

    I go through Task/Settings/General/Windows Media Center Setup/Setup Internet Connection and choose "always on" Internet Connection. The next screen asks if I want to test my connection and when I try to test it I get the message "Connection Not Working." I joined my wireless network and I get the same message.  I disabled my firewall and still no connection. I don't know what I'm doing wrong. This is the first time I've had a computer with Windows Media Center and I can't get it to work. I am running Windows Vista 64 bit. Any assistance that you can give me will be greatly appreciated.

    Dennis

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments