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"A problem has been detected and Windows has been shut down to prevent damage to your computer" ... *** STOP: 0x0000007e (0x80000003, 0x805c49b8, 0xf7a172b4, 0xf7a16fb0) ... blue screen

Anonymous
2009-10-19T22:51:34+00:00

Hello!

I cannot for the life of me figure out how to successfully get my machine to boot up. Nothing changes when I choose Safe Mode, Last Known Good Configuration, Enable VGA Mode, Enable Boot Logging, Directory Services Restore Mode, or Debugging Mode.

This is very stressful, as I'm right smack dab in the middle of a busy semester at college. I have the majority of what I currently need access to backed up... but not quite everything :( It's also very comforting to be able to tend to school work away from the university library. Yesterday my computer was working just fine... I think Windows performed an update, though I can't quite remember now. Since I woke up this morning, I have not been able to boot all the way to Windows a single time.

My notebook is an HP Pavilion dv6000 running XP Media Center, and I have not installed any new hardware since I purchased the machine ~3 years ago.

Here are more specifics, in case they can help with the diagnosis of my problem:

  • System Board ID: 30BB
  • Processor Type: Genuine Intel (R) CPU T2250
  • Processor Speed: 1730 MHz
  • Total Memory: 1024 MB
  • Video Memory up to: 128MB
  • BIOS Version: F.06

Here is the totality of the blue-screen message:


A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000007e (0x80000003, 0x805c49b8, 0xf7a172b4, 0xf7a16fb0)


I have also gotten to a blue-screen that says something about "PAGE_FAULT_IN_NONPAGED_AREA." I think this only occurs when I attempt to boot in Safe Mode.

Also, I have never dealt much with computer problems beyond those that could be fixed with System Restore.... so not being able to boot at all has me at a standstill. Please! Help me out?!

With great appreciation for your time,

Damaya

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-10-20T00:57:21+00:00

    quick suggestion

    Some HP's partition the hard drive. have you tried tapping either F11 or F12 while booting (before it goes to the starting mode option screen)? it might take you to an HP recovery program in that partition (since windows won't load to use that recovery)

    good luck

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38 additional answers

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  1. Anonymous
    2010-01-17T17:37:34+00:00

    Within the past week I've been getting a blue screen on start up. Here is the message and the error codes:

    A problem has been detected and Windows has been shut down to prevent damage to your computer.

    xxx STOP: 0x0000007e (0xc0000005, 0x806F6998, 0xf7bce5dc, 0xf7bce2d8)

    My system has an Intel Pentium 2 GHz processor. Running Windows XP Service Pack 3 (Build 2600.xpsp_sp3_gdr.09084-1435)

    The work-arounds I've seen listed all involve non-Intel chips. Wondering what might work for me. Thanks!

    600+ people found this answer helpful.
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  2. Anonymous
    2010-02-22T19:11:16+00:00

    i have a dell inspirion 1100, i have also gotten the blue screen, when i try to reboot in safe mode it goes right back to the blue screen. it won't let me do anything.... how do i fix the problem??? i don't have the start up disks, my laptop was given to me as a gift. is there anyway i can use the usb to have someone check out my system?? i thought microsoft had that capability. if so does anyone know the web address????? PLEASE HELP.... desperate!!!

    100+ people found this answer helpful.
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  3. Anonymous
    2010-11-15T21:45:31+00:00

    Hello I have the same bloody blue screen after I got Office installed on my laptop. so I cant get it succesfuly installed, so I want to know what I can do concerning that please mine is * STOP :0*000000D1 (0X00000000000003,0X00000000000000002 (ff88001010c09)

    HELPPPPPPPPPPPPP PLEASEE!! I urgently need office. I d had it before as a trial one

    70+ people found this answer helpful.
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  4. Anonymous
    2011-09-01T12:17:04+00:00

    Me too also faced the same error and I don't know what is the cause of it. It's really damn annoying cause the error doesn't have a fixed area or pattern as in how it detected those error. Everytime is different and there's no way to do any precaution for it. Never have such issue on my previous XP which last me for 3yrs. Now I'm running on Windows 7.

    Is that a way to disable such detection?

    60+ people found this answer helpful.
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