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javaw.exe has stopped working

Anonymous
2009-03-07T06:31:32+00:00

I see this message (javaw.exe has stopped working) when I want to use a  CD-ROM. How can I solve this problem?

Thank you

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-03-07T09:12:45+00:00

Hi jalalbag,

http://www.java.com/en/download/faq/remove_olderversions.xml

Please remove all SUN Java Virtual Machines installed, then install the last JVM release:

http://www.java.com/en/download/index.jsp

If still no joy...

1. Run the **Microsoft Windows Malicious Software Removal Tool**

2. Download, install, update and run:

**SUPERAntispyware** (freeware) and **Malwarebytes' Anti-Malware** (freeware).

3. Run this online scan (in safe mode with networking, if possible):

**http://onecare.live.com/site/en-us/center/howsafe.htm**

If still no joy... see and follow carefully :"**Checking for/Help with Spyware, Malware and Hijackware****".**Hope this helps,

Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/

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