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Problem event BEX64 svchost.exe_EventSystem

Anonymous
2009-06-14T01:48:32+00:00

I've rebuilt from scratch twice because of this.  At least this time it appeared to occur when installing a Brother Printer.  I saw the 'related thread', but all that was mentioned was "network card drivers might have been corrupted".  Okay, but what do I do about it?  The problem evidenced itself in that I could not run most applications.  Could not run IE or AIM.  After restoring to before the printer installation I managed to capture the error message and get most applications running again, but I suspect that is temporary.

COM + Event System has stopped working

Prob Event BEX64

Appl svchost.exe_EventSystem

Version 6.0.6001.18000

fault module   netprofm.dll_unloaded

The printer insatllation was when it happened this time, but the previous incident was for another cause, I assume, since the printer had been working for a few months.

I have an HP Pavillion a6700f, Vista 64

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-06-14T12:05:22+00:00

Hello Dakeller99,

Thank you for posting.  It seems that some of your files might have been damaged or corrupted.  You can correct this by using system File Checker to scan and repair them.  I've included the steps below to do a SFC.  Let try this and see if it will correct the problem.

Please let me know if this helps you.

The System File Checker tool To determine whether the issue that you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool scans system files and replaces incorrect versions of the system files by using the correct versions.

To run the System File Checker tool, follow these steps:

  1. Click Start

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, and then type cmd in the Start Search box. 2. Right-click cmd in the Programs list, and then click Run as administrator.

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If you are prompted for an administrator password or confirmation, type your password or click Continue 3. At the command prompt, the following line, and then press ENTER:

sfc /scannow

When the scan is complete, test to see whether the issue that you are experiencing is resolved. If the issue that you are experiencing is not resolved, use the procedure that is described in the "The System Restore tool" section. The System Restore tool Other troubleshooting methods, such as using the System File Checker tool, may not resolve the issue. If they do not resolve the issue, and the issue that you are experiencing started occurring recently, you can use the System Restore tool. By using this tool, you can restore the computer to an earlier point in time.

Using the System Restore tool may not necessarily help you determine the issue. The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue. When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start

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, type system restore in the Start Search box, and then click System Restore in the Programs list.

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If you are prompted for an administrator password or confirmation, type your password or click Continue. 2. In the System Restore dialog box, click Choose a different restore point, and then click Next. 3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next. 4. Click Finish.

The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.

Zack

Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2012-01-08T01:32:59+00:00

    I think it might do with the .net 4 security updates. It happened after those were installed.

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  3. Anonymous
    2009-09-08T23:29:19+00:00

    Fallout.  I think the guy was trying to be helpful (zack) so he doesn't need to be beat up on; he took the time; like you, to try to answer dakeller's question. 

    I haven't tried Zack's solution yet but I wanted to add something because all of the error code info you noted above is exactly what I am getting...  What I installed recently was an apple Iphone and Itunes to "sync" to my system.  Does that help either you or Zack with your diagnoses?  I am getting nowhere with microsoft and my computer won't even let me "restore" to an earlier time which I thought would correct the problem.  Now I seem to have two problems though they may be interlinked.  BTW, My antivirus program indicates I have no viruses or anything like that.  Thank you.

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  4. Anonymous
    2009-07-08T22:37:05+00:00

    Mr. Support Engineer,  that answer wasn't very helpful.

    The gentleman above said he has reinstalled the system from scratch twice.  And still experienced the problems.  What are the System File Checker or a System Restore going to do for him?  Except possibly set him back to right before he had the problem.

    Since he hasn't pinpointed what application is causing his error, maybe looking at the information in the error code that is being listed:

    COM + Event System has stopped working

    Prob Event BEX64

    Appl svchost.exe_EventSystem

    Version 6.0.6001.18000

    fault module   netprofm.dll_unloaded

    The printer insatllation was when it happened this time, but the previous incident was for another cause,

    since the printer had been working for a few months.

    I have an HP Pavillion a6700f, Vista 64

    How does he find out what what is causing that BEX64 Event?  Or seeing as you're a Support Engineer, you can fill us in.

    It looks like he had a program looking for the netprofm.dll module and found it not loaded.  And as you know the netprofm is Network List Manager for Vista.

    So why is he having the problem with the Network List Manager?

    Are there other things he can look at?

    If you're going to revel in the title of Support Engineer, do a little more than parrot the script on how to do the System File Checker or System Restore.

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