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why have i got no sound when playing DVDs using media.?

Anonymous
2009-04-14T18:27:43+00:00

I have a good quality picture but no sound at all when playing DVD's using Media Player, but when I play music it is fine Please help.

Windows for home | Previous Windows versions | Music, photos, and video

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  1. Anonymous
    2009-04-15T10:31:26+00:00

    Hello Jogly22,

    Thank you for posting.  This can happen if the Audio track of the DVD is set to something other than what your computer uses.  Let's try changing the audio track of the DVD.  You can do this in Media player by clicking on the DVD button at the bottom near the play button.  In the pop-up menu you should then see audio, From there you should be able to select different audio tracks.

    DVD audio is determined by the speaker configuration you selected in Set Up Your Speakers, the audio connection type that you use to connect your computer to your speakers or stereo receiver, and the DVD audio settings in Windows Media Center. For more information about setting up your speakers in Windows Media Center.  Also, the availability of digital audio is dependent on the options that are enabled by the audio hardware that is installed on your computer. For more information about your audio hardware capabilities, refer to the documentation that came with your computer.

    Please let me know if this helps you.

    Zack

    Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2009-10-17T16:29:13+00:00

    I have the same problem. No sound playing DVD's in Media Player 12 with Windows 7. I get video but no sound. I get sound and video with Power DVD. I've tried all of the suggestions found in Microsoft answers but nothing works. I’m sure the issue is within Media Player. Any other ideas out there?

    20+ people found this answer helpful.
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  2. Anonymous
    2009-11-03T09:29:32+00:00

    hi i am having same issues as these guys.... i can playback all other audio in WMP and windows media centre.. and its starting to annoy me... seraching for answers on this for 3 weeks and not one fix for this problem. this problem started around the same time as i updated windows live (MSN) and only thing i have done besides windows updates. sound in the dvd playback of windows media centre also does not work. i have updated sound card drivers codec's with still no luck.. and as from my searching i have found many people suffering from same issue.. Please help Thank you.

    6 people found this answer helpful.
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  3. Anonymous
    2009-12-30T12:26:29+00:00

    This looks like a frequently occuring problem - I just got back from my brother-in-law's and a "while you're here" PC problem.

    His otherwise functioning properly Vista Media Center PC has had this problem recently arise.

    1. Media Center and Media Player both play DVDs but without Sound.
    2. Media Center and Media Player play other other media with Sound without problem. (e.g. TV or Music)

    I have checked the settings, tried the "exclusive" option in Sound Playback options (often sorts Vista playback problems). Cannot see any reason why exclusivey DVD sound playback is disabled.

    I'd concur with those who think Microsoft have broken something in an update, and would be pleased to see recognition of this and a fix.

    Brian

    25 years in IT?

    1 person found this answer helpful.
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  4. Anonymous
    2009-07-09T00:21:06+00:00

    I have the same issue.  When I choose DVD from the control screen at the bottom of Media Player 11, I have no Audio menu to select.  When I go into Control Panel/Hardware/Hardware and Sound/Sound/Manage Audio Devices...I have my Conexant High Definition SmartAudio HD sound card set as default and for SPDIF interface, it lists the same device.  The first is my default.  I have Dolby Digital selected.  Should I have something else selected?

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