Hello intoler8,
Thank you for visiting the Microsoft Windows Vista Community site.
Try following the step in this article:
Some video files support viewing one frame at a time.
- Play a video file.
- Click the arrow below the Now Playing tab, point to Enhancements, and then click Play Speed Settings.
- In the Enhancements pane, click the Next Enhancement button until Play Speed Settings is displayed.
- Do one of following:
- To move the video forward one frame, click the Next frame button .
- To move the video backward one frame, click the Previous frame button .
- To return to normal play speed, click Normal.
- To hide the settings, click the Close button in the Enhancements pane.
This should resolve your problem.
Let us know if these steps resolve your problem. I hope the information is useful.
Regards,
Anthony
Microsoft Answers Support Engineer
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