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VPN Error 868 the name of the remote access server does not resolve

Anonymous
2010-01-08T15:30:02+00:00

I am using Windows 7 Home Premium and want to set up a VPN with my office network which uses Check Point Safe@Office.  I am unable to connect and get the error that the name of the remote access server does not resolve and that Windows cannot find the host name using DNS.  Any suggestions on what to try to resolve the problem?  I have set up the VPN connection according to the instructions of our network administrator.  We use XP at the office.

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Anonymous
2010-01-09T14:00:37+00:00

Hello

Welcome to Microsoft answers

The issue you would be better suited in the TechNet community. Please visit the link below to find a community that will offer the best support.

http://social.technet.microsoft.com/Forums/en-US/ForefrontedgeVPN/threads

Hope it helps

Thanks and regards

Dinesh-Microsoft Support

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  1. Anonymous
    2010-04-27T20:57:47+00:00

    Try NETSH INT IP RESET in admin mode..

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  2. Anonymous
    2011-09-13T13:23:37+00:00

    Just try to set VPN server IP address instead of domain (eg <Removed>) in the propetries of your VPN connection

    and try again to connect

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  3. Anonymous
    2010-05-21T11:57:40+00:00

    The DNS servers you are using from your current location of the VPN appear to be hijacking or failing to return the correct DNS response for the destination name  EG: vpn.ras.microsoft.com. Instead of your using the automatic destination setting , try specifying a specific site…

    And you may also disable the proxy and check!

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  4. Anonymous
    2014-08-07T09:42:58+00:00

    I am struggling with error 868 for a month now.. Pls pls help me to understand how I could "try" "NETSH INT IP RESET".

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