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Microsoft Office Word 97 ( 2003 download)

Anonymous
2010-01-13T19:31:15+00:00

when i try to open various attachments or files from some online sites i get a pop up prompt saying ( There is not enough memory or disc space to run word " could anyone help out please

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2010-01-15T20:02:43+00:00

    I have tried entering the " Normal. Dot " method but it shows up no results. I have attempted the Empty the Startup Folder method but i am unable to locate the Office Starter Folder something seems to have changed as i am now getting a pop up prompt when i try to open an application that says " Microsoft Office has not been installed for the current user, Please run set up to install application.but i am unable to find where the set-up is located, can you help in any way.

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  2. Anonymous
    2010-01-13T21:35:31+00:00

    Glynmeek,

    Welcome to Microsoft Answers.

    To resolve this behavior, rename the global template (Normal.dot). For Microsoft Windows XP:

    C:\Documents and Settings\username\Application Data\Microsoft\Templates

    Windows XP

    1. Quit all Office programs.
    2. Click Start, and then click Search.
    3. Under What do you want to search for?, click All files and folders.
    4. In the All or part of the file name box, type Normal.dot.

    In the Look in list, select My Computer. 5. Click Search. 6. In the right pane, right-click each Normal.dot Microsoft Word template, and then click Rename. 7. Type a new name (for example, OldNormal.dot), and then press ENTER. 8. Close the Search Results window. 9. Start Word the way that you typically do (without using the /a switch).

    If renaming the global template (Normal.dot) does not resolve the behavior that is mentioned in the "Symptoms" section, do either of the following:

    • Empty the Startup folder.
    • Rename the Data and Options keys in the Windows Registry.

    For more information on Emptying the Startup Folder or to Rename the Data and Options keys in the Windows Registry, please see KB article 839367.

    I hope this helps!


    Lisa

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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