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Installation of Microsoft Autoroute 2007 with GPS locator

Anonymous
2010-02-03T14:33:53+00:00

Having installed the program successfully, I cannot access it. I receive a message that the Registry settings for the application were not copied correctly. I am then instructed to reinstall but get the same message. Microsoft state that this package is compatible with windows 7.

Can anyone help please?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-02-05T14:25:51+00:00

    Thanks for your reply Yasser.

    The problem arose originally because I had upgraded from Vista to Windows7.

    I had previously had Microsoft Works Suite 2006 installed and Microsoft advised that this package was compatible with Windows 7. Unfortunately the  Autoroute2006 part of the package wasn't.

    I then bought Autoroute 2007 which Microsoft said was compatible but after installation I still got the same "registry settings" message.

    I then uninstalled both Works Suite 2006 and autoroute 2007 to give me a fresh start.

    The next step was to install Autoroute 2007 which then worked perfectly.

    Having done this I reinstalled Works Suite 2006 (excluding autoroute 2006) - this also worked fine.

    Unfortunately when I then tried to run autoroute 2007 again, I got the same "refistry settings" message.

    It was obvious then that there was a conflict between the Works Suite and Autoroute 2007.

    The problem was then solved by entering the following sequence

    Control Panel

    System & Security

    Troubleshoot common computer problems

    Programs

    Program compatibility

    Microsoft Autoroute 2007

    Troubleshoot program

    The program requests additional permissions

    Having followed this chain, which only needs to be followed once, when I then try to run autoroute 2007

    I am asked the usual question "Do you want to allow the following program to make changes to this computer"

    By selecting "yes" i can now run the program satisfactorily.

    This might seem a long way round but it has worked.

    I had done this before I read your reply so I haven't tried your suggested solution.

    Regards

    Jackinhoniton

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  1. Anonymous
    2010-02-04T14:31:45+00:00

    Hi JackinHoniton,

    May I know the complete error message?

    I’d suggest you to disable all startup programs and services temporarily, using clean boot and check if you can access Microsoft Autoroute 2007 suggested in the link below,

    http://support.microsoft.com/kb/331796/en-us

    1.       Click on Start button, type msconfig in the Start Search box, and then press ENTER.

    2.       If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    3.       On the General tab, click Selective Startup.

    4.       Under Selective Startup, click to clear the Load Startup Items check box.

    5.       Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

    6.       Click OK.

    7.       When you are prompted, click Restart.

    To undo the changes and start your computer normally after you’ve performed troubleshooting using clean boot, please see the steps described below,

    1.       Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

    2.       On the General tab, click the Normal Startup option, and then click OK.

    3.       When you are prompted to restart the computer, click Restart.

    4.       For more information on clean boot please see the article mentioned in the link below,

    http://support.microsoft.com/default.aspx/kb/929135

    Hope this information you.

    Regards

    Yaaser - Microsoft Support Engineer

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