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Default Gateway Windows 7 64 Bit

Anonymous
2010-02-07T18:39:30+00:00

I have been following this thread and using the suggested fixes (ie; bonjour) without success, having the same problem whereby I lose my connection due to a default gateway problem.

I do not have bonjour and I lose my connection about once per hour. I purchased this machine native with Windows 7, so no upgrade paths or issues exist. Use it as it came out of the box.

Network adapter Local Area Connection driver information:

Description . . . . . . . . . . : Intel(R) 82578DC Gigabit Network Connection

Manufacturer . . . . . . . . . : Intel

Provider . . . . . . . . . . . : Intel

Version . . . . . . . . . . . : 11.0.41.0

Inf File Name . . . . . . . . . : C:\Windows\INF\oem2.inf

Inf File Date . . . . . . . . . : Monday, June 22, 2009 3:05:28 PM

Section Name . . . . . . . . . : E10F0.6.1.1

Hardware ID . . . . . . . . . . : pci\ven_8086&dev_10f0

Instance Status Flags . . . . . : 0x180200a

Device Manager Status Code . . : 0

IfType . . . . . . . . . . . . : 6

Physical Media Type . . . . . . : 14

Issues found

The default gateway is not available Fixed

Reset the "Local Area Connection" adapter Completed

Intel® Desktop Board  DP55WB

Intel® Integrated 10/100/1000 Ethernet Intel® 82567LF

Above are some of the specs I've seen posted that relate to my machine.

My Local Area Connection / Properites / Configure settings:

Adaptive Inter-frame Spacing                        Disabled

Enable PME                                                   Disabled

Flow Control                                                  Disabled

Gigabit Master Slave Mode                            Auto Detect

Interrupt Moderation                                     Enabled

Interrupt Moderation Rate                             Adaptive

IPv4 Checksum Offload                                Rx & Tx Enabled

Large Send Offload (IPv4)                            Enabled

Large Send Offload (IPV6)                            Enabled

Link Speed &. Duplex                                   Auto Negotiation

Locally Administered Address                       Not Present Checked

Log Link State Event                                     Enabled

Priority & VLAN                                           Priority & VLAN Enabled

Receive Buffers                                             256

System Idle Power Saver                               Disabled

TCP Checksum Offload (IPv4)                      Rx & Tx Enabled

TCP Checksum Offload (IPV6)                     Rx & Tx Enabled

Transmit Buffers                                           512           

UDP Checksum Offload (IPv4)                     Rx & Tx Enabled

UDP Checksum Offload (IPV6)                     Rx & Tx Enabled

Wait for link                                                  Auto Detect

Any suggestions on settings changes that will eliminate the problem?

Roxylee

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-08T18:11:44+00:00

Hey roxylee,

Step1:

You may try to reset WINSOCK, IPv4 TCP/IP, and IPv6 TCP/IP stack.

  1. Click on Start and in the search box, type cmd.
  2. Right click on the Command Prompt, select "Run as Administrator" to open a Command Prompt.
  3. At the command prompt window, type the following commands:

netsh winsock reset catalog that resets WINSOCK entries to installation defaults.

netsh int ipv4 reset reset.log that resets IPv4 TCP/IP stack to installation defaults.

netsh int ipv6 reset reset.log resets IPv6 TCP/IP stack to installation defaults.

  1. Restart the computer.

If you still come across the issue, try the below step.

Step2:

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

  1. Turn off the modem, router, and computer.
  2. Connect the modem to the router's WAN/Internet port.
  3. Connect the computer to one of the router's LAN/Network ports.
  4. Turn on the modem, wait for a steady connect light.
  5. Turn on the router, wait for two minutes.
  6. Boot the computer.
  7. When the computer is completely booted, check if the issue persists.

You can also access the below link to reset the TCP\IP Protocol by using Fix it tool which automatically carries out the process:

http://support.microsoft.com/kb/299357

Access the below link which talks about a similar kind of issue you are experiencing:

http://social.answers.microsoft.com/Forums/en-US/w7network/thread/c3ec50e7-d39a-4faf-ad90-d7b961b969bb

I hope the above information helps you. Give a shot.

Regards,

Manasa P – Microsoft Support.

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  1. Anonymous
    2010-03-08T22:41:49+00:00

    My router is set to auto! and i got a wired utp cat 5e cable! just one, other adapter is free slot, empty!

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  2. Anonymous
    2010-03-07T13:47:50+00:00

    Hi,

    How have you configured the Network card to obtain IP address, is it configured to obtain IP address automatically or are you assigning a static IP address?

    Have you tried having it set to detect settings automatically?

    Go through the suggestion provided by “Doomerz” in the thread below. It seems to have fixed the issue for him and other users.

    http://social.answers.microsoft.com/Forums/en-US/w7network/thread/c3ec50e7-d39a-4faf-ad90-d7b961b969bb

    Hope this helps.

    Regards, Manasa P – Microsoft Support.

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  3. Anonymous
    2010-03-05T00:13:15+00:00

    A few days ago, I though let me reinstal my computer, i deleted all my software and OS, and reinstal it again with the "newest and updated" software, and now i got the same problem as you guys noticed! AND I'M DRIVING NUTSSSSS!!

    The last 4 hours i'm searching me to death to solve this problem! but cant find how to fix! al the options above doesn't work!

    Ive got the striker 2 extreme (nForce 790i ULTRA SLI) With NVidia networking version 73.13.

    Almost every 5 minutes my disconection is gone! and when i try to fix it with the problem fixer, it said "default gateway not available"!

    and anybody knows when the new software is available? and what to do now, withoud getting this problem! help help.....

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  4. Anonymous
    2010-02-25T04:50:27+00:00

    I have tried all of Step 1 and all of Step 2 as well as the Fix It Tool and the "solution" in the linked thread.  Nothing is working for me.

    I have an nVIDIA network adapter on my motherboard, but my wireless adapter is a USB Linksys deal.  I have updated drivers for both, I have reinstalled both, everything.  I have tried all of the fixes Google offered.  Nothing works, and from the looks of it, this is a major problem.

    I was using the 7100 build of the RC fine for months, and installed the RTM version last night.  Now I cannot get online for longer than a minute or two at a time.  Needless to say, it is infuriating, especially because Windows 7 RC was working fine for me for so long.

    There is some kind of problem that happened only when I upgraded to the RTM version.

    The problem has been rampant for a long time from the looks of things - since beta - and it still isn't fixed?  I paid a heck of a lot of money for this operating system, I shouldn't have to deal with something like this.  Perhaps Microsoft should allocate less resources to DRM and fighting piracy and more toward developing a working product.

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