error code: 8007007e/0x8007007e

General Windows Update Troubleshooting

Suggestions:

How do I reset the Windows Update settings?

http://support.microsoft.com/kb/971058

Register Windows Update engine fileshttp://support.microsoft.com/kb/326253

Rename the software distribution folder

1. Stop the Windows Update service (make sure you are logged on as an Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative Tools

Double-click Services

(Provide the Administrator password or confirmation if prompted to do so.)

Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate and rename the SoftwareDistribution folder.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative Tools

Double-click Services

(Provide the Administrator password or confirmation if prompted to do so.)

Right-click the Windows Update service and click Start.

Important:  Restart the computer, and then run Windows Update again.

Renaming the software distribution folder will erase your history on the Windows Update Site. Anytime you wish to check what updates are installed you can: -

Start button || Control Panel || Programs

Under Programs and Features - click View installed updates.

Rename the Catroot2 folder

1. Click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator.
2. At the command prompt, type the following commands, and then press ENTER after each line:  

net stop cryptsvc  ren %systemroot%\System32\Catroot2 oldcatroot2  net start cryptsvc  exit

3. Delete all tmp*.cat files from the following folder:  

%systemroot%\system32\CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}  

If no files that start with “tmp” exist in this folder, do not remove any other files. The .cat files in this folder are necessary for installing hotfixes and service packs.

Important:  Do not rename the Catroot folder. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if the Catroot folder is renamed.

Reregister DLL files that are associated with Cryptographic Services

Reference: http://support.microsoft.com/kb/822798

Click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator.

At the command prompt, type the following commands, and press ENTER after each command:

regsvr32 /u softpub.dll

regsvr32 /u wintrust.dll

regsvr32 /u initpki.dll

regsvr32 /u dssenh.dll

regsvr32 /u rsaenh.dll

regsvr32 /u gpkcsp.dll

regsvr32 /u sccbase.dll

regsvr32 /u slbcsp.dll

regsvr32 /u mssip32.dll

regsvr32 /u cryptdlg.dll

regsvr32 softpub.dll

regsvr32 wintrust.dll

regsvr32 initpki.dll

regsvr32 dssenh.dll

regsvr32 rsaenh.dll

regsvr32 gpkcsp.dll

regsvr32 sccbase.dll

regsvr32 slbcsp.dll

regsvr32 mssip32.dll

regsvr32 cryptdlg.dll

exit

Note: Click OK if you are prompted.

Restart the computer.

Re-Install “Windows Update Agent”.

Download and install the latest version of “Windows Update Agent ” on your computer.

How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

http://support.microsoft.com/kb/949104

Information for network administrators about how to obtain the latest Windows Update Agent

http://support.microsoft.com/kb/946928

To reinstall Windows Update Agent - download the relevant file for your system and save it to a drive where Vista is not loaded because the file cannot be launched directly from the system root directory.

Click Start, click Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce" (without quotations) and then press Enter to install the Windows Update engine.

Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and "/wuforce"

D: is the drive where Windows is not installed (ie a flash drive or a 2nd hard drive etc)

How to troubleshoot a problem by performing a clean boot in Windows Vista:

http://support.microsoft.com/kb/929135

TaurArian [MVP] 2005-2010 - Update Services