Firstly thank you both for you replies,
It is a Hotmail account, don't know if it is POP or not, but how would I go about contacting the makers of hotmail? I did assume that they would be linked to this forum somehow.. I can't find a link to actual hotmail support...
Thank you :)
If you are opening your Hotmail with your internet browser then you aren't using POP.
Contacting Hotmail staff directly has always been next to impossible. You can post a message at the Feedback link under Help in the Hotmail page. All of the available Hotmail support
options are accessed from the Help icon in Hotmail. Probably the Hotmail forums would be the best place to get quick responses to your issues. The Hotmail solution center is at the link below.