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E6400 fingerprint reader

Anonymous
2010-03-25T04:53:08+00:00

I have a dell e6400 laptop that was running windows xp pro and upgraded to windows 7 pro and now in no way can I get the fingerprint scanner to work, Any idea's?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-03-26T02:00:01+00:00

    Hi Natoar23ae,

    To get the fingerprint scanner to work, you will require to download and install the Controlpoint driver and software utilities. Please find the driver from the link below.

    **http://support.dell.com/support/downloads/driverslist.aspx?os=W732&catid=60&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LAT\_E6400&hidos=W732&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False**

    Ensure that you select the correct Operating system.

    That should be it.


    Regards,

    Shinmila H - Microsoft Support

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  1. Anonymous
    2012-07-11T21:36:04+00:00

    Is there a version for Win7 64-bit?

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