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Local Print Spooler Service Not Running (Windows 7)

Anonymous
2010-02-12T21:06:39+00:00

We bought a new HP PC with Windows 7 in December and the printer was working fine.   Suddenly it stopped and we are getting a Print Spooler Service Not Running error.   I ran the troubleshooting and it claimed that it fixed it but we try and print and get the error again.

We thought we were lucky that our old PC made in through the Vista Years and WIndows 7 would be better but wondering if it is still too new.

How do we fix this so it stays fixed?

ETA - the PC is an HP but the printer is a Dell.   Is this problem occuring more with certain products?  The printer is 5 yrs old so not opposed to replacing that if this will fix the problem but want one that works with Windows 7.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-02-13T03:49:44+00:00

    Can you check here:

    Start > type services.msc in the Search programs and files box and press "Enter" > then, in the right window, scroll down to the Print Spooler service and double-click "Print Spooler" > Dependencies

    What is listed under "This service depends on the following system components"?

    Then click on the "General" tab.

    Is the Print Spooler's  "Startup type" set to "Automatic"?

    Is the "Service status" of the Print Spooler "Started"?

    If not, can you "Start" the Print Spooler service?

    BTW, what Dell printer is installed?

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  1. Anonymous
    2011-03-14T05:29:41+00:00

    but Alan M, your advice stops!

    Following the advice, i get these listed:

      (Default)

      Directory

      Major version

      Minor version

    Now what?

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  2. Anonymous
    2012-07-23T14:13:30+00:00

    I have used this on several Win7 machines several times, so have my co-workers...

    To fix the dependency information for the Print Spooler service.

    Click Start, Run and type the following:

    CMD /K SC CONFIG SPOOLER DEPEND= RPCSS

    Alternately, to accomplish this using Registry Editor:

    Click Start, Run and type Regedit.exe

    Navigate to the following branch

    HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler

    In the right-pane, double-click the DependOnService value

    Delete the existing data, and then type RPCSS

    Close Regedit.exe.

    and/ or......

    Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->

    Control -> Print -> Environments -> Windows NT x86 -> Drivers -> Version -3 -> Remove Printers From Here

    and/or.....

    I don't know some how Win7 turn off LDP port after installing new printer driver and leaves only Internet client port only. That why the printer spooler service failed to start. Solution is:

    1. Go to Programs and Features in Control panel > click Turn Windows features on or off
    2. click + sign of Print services
    3. Select LPD and LPR. > restart your PC to ensure there is no error of spooler service.
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  3. Anonymous
    2011-08-19T20:47:13+00:00

    I have the same problem.  Here is my key name for the printer. 

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\HP LaserJet 1022n

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  4. Anonymous
    2011-03-14T05:40:23+00:00

    "Make sure there are no pending documents reprinting on spooler startup

    \windows\system32\spool\printers

    Move or delete all the spl and shd files from this location, then start the spooler service again."

    That worked! But surely there has to be an easier way to prevent and fix the problem?

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