Share via

Vista won't reboot, trying to restore, but "No restore points have been created on your computer's system disk"

Anonymous
2010-02-19T19:33:37+00:00

I am running Vista SP2 32 bit. (I purchased my computer with just Vista. I only have a Vista recovery disk, not SP2. I wonder if this will keep me from fixing my computer.)

I had a nasty virus about 3 weeks ago. With MacAfee and HijackThis, I finally removed it (at least, to get a clean enough boot and windows load).

Then, I did the automatic windows update. But, I mistakenly accepted all the updates, and now my computer won't reboot. I did this same mistake over a year ago, with the same results. I fixed it back then by restoring the previous restore point, and refusing the automatic window update of the video driver.

However, this time I get a "No restore points have been created ..." message (and I wonder if it's because I can't signon as Administrator). Here is what happens when I turn on my computer:

  1. "Windows Error Recovery" screen shows. I take "Launch Startup Repair".
  2. "Startup Repair is checking your system for problems" screen shows.
  3. "Startup Repair cannot repair this computer automatically" screen shows. The Details screen shows the following:

     Startup Repair V2

     Autofailover

     6.0.6000.16386.6.0.6001.18000

     6

     varies

     NoRootCause

     NoRootCause

     0

     2

     WrpRepair

     10

     OS Version: 6.0.6000.2.0.0.256.1

     Lacale ID: 1033

I take ""View advanced options for system recovery and support".

  1. "System Recovery Options" screen shows. I try to signon as Administrator and I get "System Recovery Options. Your account has been disabled". I signon successfully as "Computer".
  2. "System Recovery Options" screen shows. I take "System Restore".
  3. "System Restore" screen shows. I take "Restore system files and settings" and I get "No restore points have been created on your computer's system disk".

I am pretty much stuck now. I tried booting from the original Vista recovery disk, but it won't allow me to do a partial system recovery (only a complete system recovery that will remove everything else). Help! The broken computer is my home computer, and I am submitting this through my work computer.

Windows for home | Previous Windows versions | Recovery and backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2010-02-20T00:57:59+00:00

    Hi,

    This could be a serious error and need tech support from a real computer shop (not leeks and peeks

    at a BestBuy or other BigBox Stores) or your System maker's Support.

    Go into Setup/Settings (BIOS/CMOS) often F2 as you boot so watch screen as you startup. Set the

    boot order to CD/DVD to use Vista disks. Remember to set back when done.

    With a Vista or Repair disk try Startup Repair - (the possible fixes are same as these though the titles

    are named differently.)

    This tells you how to access the System Recovery Options and/or use a Vista Disk

    http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

    Try StartUp Repair from Recovery Options or Vista disk.

    How to do a Startup Repair

    http://www.vistax64.com/tutorials/91467-startup-repair.html

    Unable to boot in windows vista- windows boot configuration data file is missing required information -

    Repair Corrupt Boot Manager

    http://www.troublefixers.com/unable-to-boot-in-windows-vista-windows-boot-configuration-data-file-is-missing-required-information/

    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair

    startup issues in Windows Vista

    http://support.microsoft.com/kb/927392

    How to fix "BOOTMGR is missing" in Windows Vista

    http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in.html

    Error message when you start Windows Vista: "The Windows Boot Configuration Data file is missing

    required information"

    http://support.microsoft.com/kb/927391

    Vista Tip: Repair "BOOTMGR is missing" error - a quick how to

    http://lifehacker.com/251733/vista-tip--repair-bootmgr-is-missing-error

    See this section here - To repair/rebuild the Boot Config Data Use the Bootrec.exe Tool

    http://www.vistax64.com/tutorials/163304-dual-boot-using-free-partitioning-software.html

    =========================================

    If you do not have a Vista disk you can borrow a friends as they are not copy protected. Your

    System maker will also sell the physical DVD cheap since you already own Windows. Also you

    can make a repair disk on another computer.

    If you need to make repair disks - these help repair Windows not re-install.

    How to Create a Vista Recovery Disc - Free methods

    http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

    NeoSmart now charges $9.75 for their ISO images to make the disks.

    How to Make a Bootable Disk in Vista

    http://www.brighthub.com/computing/windows-platform/articles/7050.aspx

    Download: Windows Vista 32 bit (x86) Recovery Disc and Windows 7

    http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/

    Download: Windows Vista x64 Recovery Disc and Windows 7

    http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/

    How to Make a Windows Vista Repair Disk If You Don’t Have One

    http://www.howtogeek.com/howto/windows-vista/how-to-make-a-windows-vista-repair-disk-if-you-dont-have-one/

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.

    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-02-23T05:46:08+00:00

    As I said this is a serious error and you may not be able to fix it. Try all of the methods

    above and if no joy then you need tech help.

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.

    0 comments
  2. Anonymous
    2010-02-23T04:58:30+00:00

    I was able to boot off my original Vista recovery disk. I was able to run "Startup Repair", and eventually got "Windows cannot repair this computer automatically". I then ran "View diagnostic and repair details" and got the following:

     - Unspecified changes to system configuration might have caused the problem.

     - Repair action: System files integrity check and repair

     - Result: Failed. Error code = 0xa

    I then went to Command Prompt. I ran "bootrec /rebuildbcd", and got "Total indentified Windows installation: 0". I then ran the following:

     > bcdedit /export c:\bcd_backup

     > ren c:\boot\bcd bcd.old

     > bootrec /rebuildbcd

    I took a "Y" to the 1 found installation.

    I tried rebooting again (several times and ways), but the results did not change.

    I am hoping you (or someone) can tell me what to try next. I'm guessing it wasn't the boot configuration data file or the Boot Manager. I am wondering maybe I could get to a "restore point" if I could signon as Administrator? Or maybe I could upgrade Vista (without wiping out all my programs and files) if I tried a different restore disk.

    0 comments