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DirectDraw on Windows 7?

Anonymous
2010-03-14T02:58:05+00:00

Hello

I have Windows 7 Ultimate Edition 64 bits original, an 9800GT Nvidia graphic card, with the latest driver installed, and DirectX 11, I've runned dxwebsetup to update my directx already, etc.

I'm having problems to play old games that requires DirectDraw, as Diablo 2, it gives this message:

"Error 22: A critical error has occurred while initializing DirectDraw"

At dxdiag, it says the DirectDraw is "Not Available".

What should I do?

Windows for home | Other | Gaming

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  1. Anonymous
    2010-03-14T21:56:49+00:00

    Hi Lucas F. B,

    I would suggest you to follow these steps and check if the issue is fixed.

    1.      Run the DirectX Diagnostic Tool (Dxdiag.exe). To do this, follow these steps:

    Click Start Collapse this imageExpand this ima, type dxdiag in the Start Search box, and then press ENTER. Collapse this imageExpand this ima

    If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

    2.      On the Display tab, verify that DirectDraw Acceleration and Direct3D Acceleration are selected under DirectX Features.

    If either of these lines shows a Disabled status, click Enable for that line.

    3.      If multiple video adapters are installed in your computer, repeat step 2 for each Display tab in the DirectX Diagnostic Tool.

    You may also follow the steps provided in the below mentioned link.

    http://support.microsoft.com/kb/191660#appliesto

    Hope this information helped!

     Thanks and regards,

     Fouzan – Microsoft support.

     Visit our Microsoft Answers Feedback Forum 

     http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

     us know what you think.

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  1. Anonymous
    2014-03-16T22:16:41+00:00

    This solution is pretty much a cut and paste from an article I viewed. Nothing I have seen from Microsoft addresses the wide spread issue of the DirectDraw and Direct3D features being UNAVAILABLE, not simply Disabled. There is a big difference here. My computer had DirectDraw running fine until I installed Windows 7 and now DirectX is broken. It seems the good people at Microsoft are happy ignoring the real issue here. Can you tell me why DirectDraw is UNAVAILABLE and how to fix it. Please do not tell me to run dxdiag and select Display tab and Enable the feature. My research has shown this is a VERY wide spread issue.

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