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MSVCR71.dll is missing.

Anonymous
2010-02-02T14:05:29+00:00

When I click on the program to run, I receive a system error "The program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem."

Extracting to "C:\Windows\System32\cs-CZ"

Use Path: yes Overlay Files: no

Error: Access is denied.

Cannot create C:\Windows\System32\cs-CZ\msvcr71.dll.

Administrative privileges may be required

I recently upgraded my OS from Windows ME to Windows 7. I used to have a disc based version of Civilization IV, which ran fine without any problems under the old OS.  I even tried to download the file, but windows will not let me extract the file in the correct location.  I keep getting a statement saying that I do not have administration privileges even when logged in under an administrator.

I was given instructions on how to take ownership using the CMD Prompt, by the following steps:

<!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } -->

Microsoft Windows [Version 6.1.7600]

Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net user administrator/active:yes

The syntax of this command is:

NET USER

[username [password | *] [options]] [/DOMAIN]

username {password | *} /ADD [options] [/DOMAIN]

username [/DELETE] [/DOMAIN]

username [/TIMES:{times | ALL}]

C:\Windows\system32>takeown/F

ERROR: Invalid syntax. Value expected for '/F'.

Type "TAKEOWN /?" for usage.

C:\Windows\system32>takeown/F:\windows\system32

SUCCESS: The file (or folder): "C:\windows\system32" now owned by user "Owner-PC

\install".

C:\Windows\system32>cacls:C:\windows\system32

The filename, directory name, or volume label syntax is incorrect.

C:\Windows\system32>CACLS:C:\Windows\System32/G Administrator:F

The filename, directory name, or volume label syntax is incorrect.

C:\Windows\system32>

C:\Windows\system32>CACLS C:\Windows\System32/G Administrator:F

NOTE: Cacls is now deprecated, please use Icacls.

Displays or modifies access control lists (ACLs) of files

CACLS filename [/T] [/M] [/L] [/S[:SDDL]] [/E] [/C] [/G user:perm]

[/R user [...]] [/P user:perm [...]] [/D user [...]]

filename Displays ACLs.

/T Changes ACLs of specified files in

the current directory and all subdirectories.

/L Work on the Symbolic Link itself versus the target

/M Changes ACLs of volumes mounted to a directory

/S Displays the SDDL string for the DACL.

/S:SDDL Replaces the ACLs with those specified in the SDDL string

(not valid with /E, /G, /R, /P, or /D).

/E Edit ACL instead of replacing it.

/C Continue on access denied errors.

/G user:perm Grant specified user access rights.

Perm can be: R Read

W Write

C Change (write)

F Full control

/R user Revoke specified user's access rights (only valid with /E).

/P user:perm Replace specified user's access rights.

Perm can be: N None

R Read

W Write

C Change (write)

F Full control

/D user Deny specified user access.

Wildcards can be used to specify more than one file in a command.

You can specify more than one user in a command.

Abbreviations:

CI - Container Inherit.

The ACE will be inherited by directories.

OI - Object Inherit.

The ACE will be inherited by files.

IO - Inherit Only.

The ACE does not apply to the current file/directory.

ID - Inherited.

The ACE was inherited from the parent directory's ACL.

C:\Windows\system32>

However, no hidden admistrators were revealed on my computer and I am still unable to write into the system files and unable to make any changes to those properties.

Windows for home | Other | Gaming

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  1. Anonymous
    2010-02-11T17:26:30+00:00

    Hi gooftroop82,

    Thanks for posting the status of the issue.

    Let us try the two mentioned methods below and verify if that helps.

    Method 1.

    We may try the taking the ownership using the commands below and check.

    Here is how: 

    1. Click Start , click All programs , and click Accessories .
    2. Right-click Command Prompt and click Run as administrator .
    3. In Administrator: Command Prompt window,
    4. Type

    takeown /F (path of the folder) and press Enter.

    1. Type

    CACLS (path of the folder) /G Administrator:F  and press Enter. 

    Note: Administrator can be change to your local user account with the administrator permission

    1. Restart the computer and test the issue.

    For your information, please refer to the following articles:

    Cacls

    http://technet.microsoft.com/en-us/library/bb490872.aspx

    Method 2.

    Enable the Hidden admin account by running the following command:

    1. Go to start and type cmd.exe
    2. In the program pane right click on cmd.exe and choose run as administrator.
    3. Type the following command in the command prompt:

        net user administrator /active:yes

    1. You should see a message that the command completed successfully.

     Log out, and you’ll now see the Administrator account as a choice.

    Hope this helps.

    Thanks and Regards:

    Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

    If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

    10+ people found this answer helpful.
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  1. Anonymous
    2010-02-11T13:37:39+00:00

    I have tried all the above.  I have managed to take ownership of the folder and directory, but when I tried to remove the read only attributes to the folder, it says access denied.  Likewise, it will not allow me to extract the MSVCR71.dll to the folder.

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  2. Anonymous
    2010-02-09T12:40:54+00:00

    Hi gooftroop82,

    My colleague Gokul T Microsoft Support, Moderator answered to your question.

    Have you followed the steps provided by him? If yes please let us know what happened after that If not you are recommended to follow those steps and check.

    Hope that helps.

    Thanks and Regards:

    Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

    If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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  3. Anonymous
    2010-02-08T15:45:20+00:00

    I recently downloaded Civilization 4 from Direct2Drive.  After completion of the installation, I receive a system error "The program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem." when I try to run the program.  I recently upgraded my OS from Windows ME to Windows 7. I used to have a disc based version of this game which ran fine without any problems under the old OS.  Direct2Drive has offered me some solutions, such as try to reinstall the program, downloading the missing file and replace in my registry, and performing a registry scan.  All to which has no avail.  I am unable to extract file and place it into the directory file, I keep on receiving an error message saying that I don't have administrative properties to add the file.  Please help me.

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  4. Anonymous
    2010-02-03T02:29:44+00:00

    Hi gooftroop82,

    a. What’s the game you’re trying to play?

    b. Do you get the error only while playing the game?

    First, check for the compatibility of the game you’re trying to play with Windows 7 from the following Microsoft link:

    Windows 7 Compatibility Center home

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

    You may try uninstalling and re-installing the game and check if that fixes the issue.

    Refer the following articles for more information on uninstalling and re-installing a program:

    Uninstall or change a program

    http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program

    Install a program

    http://windows.microsoft.com/en-US/windows-vista/Install-a-program

    Regarding the error message concerning administration privileges while extracting files, you may have to take ownership of the folder where you’re extracting the files.

    You may take ownership of the file (or folder) you want to open/view and check if you can accomplish the same.

    To take ownership of a file or folder,

    1. Right-click the file or folder, click Properties, and then click the Security tab.
    2. Click Advanced, and then click the Owner tab.
    3. Click Edit, and then do one of the following:

    • To change the owner to a user or group that is not listed, click Other users and groups and, in Enter the object name to select (examples), type the name of the user or group, and then click OK.

    • To change the owner to a user or group that is listed, in the Change owner to box, click the new owner.

    1. (Optional) To change the owner of all subcontainers and objects within the tree, select the Replace owner on subcontainers and objects check box.

    Access the link below for more information:

    Take Ownership of a File or Folder

    http://technet.microsoft.com/en-us/library/cc753659.aspx

    Hope this helps!

    Gokul - Microsoft Support

    [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]

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