Share via

I am not able to open adobe reader zipped files on my laptop using Vista

Anonymous
2010-01-01T17:20:14+00:00

Each time I try to open a file in Adobe reader I get the following message:

Adobe reader could not open _______.zip because it is either not a supported file type or because the file has been damaged.

I have to save the file to my flash drive and open it on my desktop which opens it fine using windows XP.  Is this a Vista problem?  I have uninstalled all of my Adobe/Acrobat files and reinstalled them, no luck!

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. Anonymous
    2010-01-02T00:49:23+00:00

    .zip is a compressed file format that Adobe says it doesn't support. To view it in Adobe, right-click the file and select 'Extract All'. Click OK on the window that comes up. Finally double-click the file with the same name as the original but that ends with .pdf in the same location as the original file.

    7 people found this answer helpful.
    0 comments No comments