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Turning windows 7 features on and off.

Anonymous
2010-03-28T22:13:58+00:00

When I try to turn Windows features on or off from control panell/programs and features/ turn windows features on or off, all I get is a blank window, no features are listed.

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2010-04-11T18:02:08+00:00

    Hello dhb1ibo,

    Thank you for posting to the Microsoft Answers Forum.

    First, let's run System File checker to see if you have any corrupted system files.

    Click Start

    Type: CMD, from the results, right click CMD

    Click 'Run as Administrator'

    At the Command Prompt, type: sfc /scannow

    This will check for any integrity violations and fix any corrupted operating system files.

    Restart your system

    Now run chkdsk:

    1. Disable any security software before attempting to upgrade or do a clean install.
    2. Make sure your computer is updated (devices and applications)
    3. Disconnect any external devices before installing.
    4. Check your hard disk for any errors:

    Click Start

    Type: CMD, from the results, right click CMD

    Click 'Run as Administrator'

    At the Command Prompt, type: chkdsk /r /f

    When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

    Now try to go to Windows Features, are you able to see any of the programs in Windows features?

    Please give us an update.

    Thanks, 

    Marilyn

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

    1 person found this answer helpful.
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  2. Anonymous
    2010-04-03T21:37:23+00:00

    I had two Vista system that had that problem.  If you wait a reasnoable enough time as Shawn says and it still doesn't work, try the following tool from Microsoft.

    It is for determining if the system can accept Windows updates and corrects errors found. After running this, both system were able to display Windows features again.

    It is also for Windows 7. 

    The error log can be found in c:\Windows\Logs\CBS\CheckSUR.log

    http://support.microsoft.com/kb/947821

    I have waited for something like 30 minutes to no avail. Downloaded & ran update tool and it return no errors, still nothing shows in the Windows Features window.  Any other ideas?

    1 person found this answer helpful.
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  3. @CmdrKeene 90,616 Reputation points Volunteer Moderator
    2010-03-29T00:32:05+00:00

    It can take up to 3 minutes for the features to load into the list.

    If this was helpful, please vote by clicking the green triangle. If it solves the issue, click Propose as Answer. Thanks!

    1 person found this answer helpful.
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  4. Anonymous
    2010-04-18T16:30:26+00:00

    When I tried to run sfc /scannow there was a long pause and then responded with "Windows Resource Protection could not start the repair service"

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  5. Anonymous
    2010-03-29T02:21:03+00:00

    I had two Vista system that had that problem.  If you wait a reasnoable enough time as Shawn says and it still doesn't work, try the following tool from Microsoft.

    It is for determining if the system can accept Windows updates and corrects errors found. After running this, both system were able to display Windows features again.

    It is also for Windows 7. 

    The error log can be found in c:\Windows\Logs\CBS\CheckSUR.log

    http://support.microsoft.com/kb/947821

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