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Windows Installer keeps trying to install Roxio Media Manager even after I have deleted all mentions of Roxio from my computer

Anonymous
2009-08-07T16:59:24+00:00

Is there a way to get to Windows Installer and take Roxio Media Manager off of whatever list Windows Installer is using to try to install it?

Thanks.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-08-07T19:25:38+00:00

    You could try the Windows Installer Cleanup utility which is a free download from Microsoft.

    Description of the Windows Installer CleanUp Utility

    http://support.microsoft.com/kb/290301

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  1. Anonymous
    2009-08-07T19:25:30+00:00

    Hi,

    http://support.microsoft.com/kb/290301

    Description of the Windows Installer CleanUp Utility

    The Windows Installer CleanUp utility deletes all files and registry settings associated with a program's Windows Installer configuration.

    Does NOT remove an application, allows you to re-install one.

    http://technet.microsoft.com/en-us/magazine/2008.08.utilityspotlight.aspx

    also :

    How to Check and Change the Startup Programs in Vista

    http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    You could also complete the install and then use Revo to completely remove it.

    Revo Uninstaller - Free

    http://www.revouninstaller.com/


    Rob - Bicycle - Mark Twain said it right.

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  1. Anonymous
    2010-02-02T11:51:02+00:00

    hey, i have the same issue, but what these guys who are all over themselves, about using the add/remove program option aren't realising is that roxio media manager IS NOT IN THE ADD/REMOVE PROGRAM LISTING!!! it just runs and as you click cancel it just KEEPS coming back, clean up utility is the same samn thing as going to your system tools folder:P wake up people.. and obviously we can't ocmplete an "install" cause the damn thing errors out and restarts and it's a never ending process! i have rooted the majority of the program off my computer, i used malwarebytes to kill the leresourceloader.dll so i could delete the 9.0 folder.. but it's still doing it.. so far, no solutions... this is the 100th forum/site i've been on, everybody says that they try to re-download it and install it but it doesn't work. so.. i'm thinking directory issue? hopefully somebopdy out there KNOWS what to do and doesn't just throw some retard suggestion like "clean up utilities" ...

    -WarByrd-

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  2. Anonymous
    2010-03-26T03:30:17+00:00

    Curious, have you even tried using the utility? Reason being, I have the same exact issue and the utility took care of it. It found the entries affiliated to the Roxio Media Manager within the registry and corrected it. 

    Regardless, I wish you the best of luck in your search for your solution.

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  3. Anonymous
    2010-02-02T20:34:27+00:00

    Have you looked at AutoRuns as a way of seeing what is causing this Roxio Media Manager to keep wanting to run?

    Autoruns for Windows v9.57

    http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Maybe this "Roxo Media Manager" (or is it Roxio Mobile Media Manager) is installed with, or by, other software that you might have to look at to stop Roxio Media Manager from running?

    How Can I Uninstall Roxio Media Manager?

    http://www.blackberryforums.com/general-blackberry-discussion/88384-how-can-i-uninstall-roxio-media-manager.html

    Roxio Mobile Media Manager is available direct to consumers as a component of Easy Media Creator and is now included with the BlackBerry Smartphones and Motorola Moto Z10.

    http://www.roxio.com/enu/solutions/mobile_media/default.html

    Roxio Media Manager Install Problem, Roxo Media Manager Instal Keeps Appearing

    http://forums.support.roxio.com/index.php?showtopic=43147

    Media Manager Services, What is it?

    http://forums.support.roxio.com/index.php?showtopic=20424&st=0&p=224256&#entry224256

    http://www.google.com/search?q=Roxio+Media+Manager&sourceid=ie7&rls=com.microsoft:en-au:IE-SearchBox&ie=&oe=

    Have you tried typing %temp% in the Start RUN box and clearing out all the files and folders that Windows allows?

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