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Update for Windows 7 for x64-based Systems (KB971033)__

Anonymous
2010-05-18T02:20:32+00:00

I have tried many times to install this update, but was unable to do it. I simply am getting the error message update failed. What should be done in order to install the file?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2010-05-27T13:38:24+00:00

    Hi Eduardo,

    please download and run the System Update Readiness Tool for Windows 7 (KB947821) [April 2010] and check if you can install the update.

    After you run the tool a file called checkSUR.log is created in the folder C:\Windows\Logs\CBS. Please open it and look if the tool was able to fix all errors.

    André

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  1. Anonymous
    2010-05-19T03:24:07+00:00

    Perhaps you need to see: http://social.answers.microsoft.com/Forums/en/vistawu/thread/09c8d14b-c092-4e53-807e-497990fcd56d

    TaurArian [MVP] 2005-2010 - Update Services

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  2. Anonymous
    2010-05-19T00:06:37+00:00

    copy the file "C:\Windows\Logs\CBS\CBS.log" to your document folder (otherwise you can't open it) and open it with notepad. Now search for errors. Which errors do you see?

    If you're unsure, upload the CBS.log to your SkyDrive and post a link here.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  3. Anonymous
    2010-05-18T17:13:42+00:00

    I'm in the same boat.. Code 80070BC9 is the error I get every time..

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  4. Anonymous
    2010-05-18T02:52:32+00:00

    http://support.microsoft.com/kb/971033

    Was there any error messages? Have you tried manually installing the same?

    Microsoft Download Center

    The following files are available for download from the Microsoft Download Center:

    Update for Windows 7 for x64-based Systems (KB971033)

    Download the Update for Windows 7 for x64-based Systems (KB971033) package now. (http://go.microsoft.com/fwlink/?LinkID=152411)

    TaurArian [MVP] 2005-2010 - Update Services

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