Files on external drive have changed to shortcuts, cannot access them.

Before i begin, let me say that i had Mcafee and Windows Security Essentials up to date, before the computer turned hundreds of photographs into shortcut folders.   Let me also say that I seem also to be infected by the nuevaq.fm virus//  ALSO undetected by Security Essentials.  'Great program!!

I too am affected by this virus .  However, I followed the directions from *Holligan  and it DID NOT WORK.  I was able to find the hidden folders as per instructed, and I was able move the fiiles out (photographs) , but when i tried to delete the shortcut files,

i got the message that it was not possible to delete them because they were  open in another program.

I was able to delete the hidden folders and files containing the photographs ok, but not the shortcut, nor a couple of other suspicious files (see below)  BY The way, i was unable to find the files in mention in Task Manager, but i did find this virus on Task manager

mssreces.exe , which when i tried to go to file location from Task Manager, it opened and immediately closed, thus i was unable to even identify where the virus was.  I had no problem with going to file location when i did this with other programs from Task manager.

After trying to unsuccessfully trying to delete the Files and folders from the SD CARD ,I reformatted the cardand that got rid of everything (at least for now the card is empty)

SO, why is there so little information out there on this virus?  Why did it escape Microsoft Security Essentials?  does anyone know of any antivirus program that is able to detect it?

While am at it, if you could help me with getting rid of the nuevaq.fm virus, I would be very grateful....    It is creating the OUT OF STACK ROOM  error 28 on my computer and closing down web browsers.  Winutilities does help a little bit by the way.

THANK YOU

Cloudbuster101

Suspicious files i found  on external drive (SD 2 megabyte photo card)  

S-3-7-01-3639077401-4404491267-704113574-1143   File folder         date modified  23 July

EmrVQMar0BHh9hKKJ9vG6gt5zm2slhPo                  Application        date modified  12 july

Thanks alot James. This worked 100% for me. Wasnt too keen on losing 160gb of media :O

Thanks again.

seraphnz

It worked friend. Thanks a lot!

Hi Holligan13,

1.      Do you see the folders on the drive?

2.      What happens when you try to access these files?

3.      Do you get any error message?

4.      Do you remember making any changes to the computer?

5.      Did you use these files/folders earlier?

Please provide more information about the issue you are facing so we can look for options. In the meantime you can try the following steps.

**Step 1:**Check the properties of the file and see the description. To do so, follow these steps.

a.       Right click on the file on the external hard drive and select Properties.

b.      Under the General tab, look for “Type of File” and see what it says.

**Step 2:**If you are receiving any error stating that the access is denied, take permissions to the drive and check if it helps.

a.       Right click on the external hard drive and select Properties.

b.      Click the Security tab, select the username and click Edit.

c.       Now click Add and type the username that you want to grant permissions to under Enter the object names to select and click Check Names. Click OK.

d.      Now select the username you typed from Group or user names and check Full Control under Permission for.

e.       Click Apply and OK. Check to see if the problem exists.

For more information, visit:What are permissions?

Check if these steps help and reply back with the status.

Regards,

Syed N – Microsoft Support

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