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Event log service not starting or stops running - how do I fix it?

Anonymous
2010-05-03T18:07:30+00:00

I've spent the last 2 weeks installing windows 7 and my applications on this box. Most everything seemd to be working except for a couple of items, audio service keeps stopping and has to be manually restarted, Windows Explorer stops and restarts itself every once in a while, and silverlight won't install.

So... I go to look at the event logs and get this message saying the "event log service is unavailable. Verify that the service is running"

I've looked over the list of system services, started anything that looked like it had to do with event logs or performance log services but still no luck with the event logs.

I don't want to have to spend another week or two re-installing windows 7

-Elbilo

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-05-25T00:43:21+00:00

Elbio,

I'm afraid that any domain related issues are outside of the scope of Answers support. I'd highly recommend creating a post concerning your group policy issue in TechNet's Windows 7 Networking forums found here:

http://social.technet.microsoft.com/Forums/en-us/w7itpronetworking/threads

Thanks for using Microsoft Answers!


Cody C

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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12 additional answers

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  1. Anonymous
    2010-05-05T17:56:52+00:00

    Hi elbilo,

    Good information now that you have tried anti-virus/spyware and system file checker. It is amazing how you can always find adware on your machine, every time you run it you seem to find something, but it doesn't look like this was the issue.

    After you removed the Iolo antivirus software, what issues were you still having ?

    Steve <> Microsoft Partner

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  2. Anonymous
    2010-05-05T17:16:29+00:00

    As a foot note I've found that I can force the audio service to halt "unexpectedly" by simply clicking on the speaker icon in the task bar. If I right click on the icon and open the mixer I can adjust the volume but if I try to directly adjust the volume by left clicking on the icon the service stops (and then restarts a few moments later).

    -Larry

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  3. Anonymous
    2010-05-05T17:11:17+00:00

    Sorry it took some timew to run these scans.

    OneCAre scan results: no viruses found, 250+ orphaned registery entries removed, temp files removed

    Spybot S&D: half dozen cookies removed (all from knowned ad servers)

    File scan: no integrity errors found.

    I can now (most of the time) see the event log but...

    I'm still seeing (according to the event application log) unexpeted stoppage on both the audio service and the event log service. So far this morning (10 hours operation) 14 event log stoppages and 2 audio service stopages. I can find no hints as to why the stoppages are occurring.

    I tried to save and clear the log but got an RPC error on the clear function although my user account has domain administrator privleges.

    One thing that did seem to help is I removed the iolo antivirus software (I'm replacing it with the System essential package from microsoft). I've seen from other postings where people have had problems with some of the antivirus packages.

    Any more ideas to try?

    Isn't there a process monitor tool that traces operations and coould be set to trap on the event of the event log being halted?

    -Larry

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  4. Anonymous
    2010-05-03T19:39:59+00:00

    The first thing I'd do is run a virus scanner to see if this could be root cause. Here is a list of free malware and free spyware options, run one from both sets- delete any infections.

    Free malware/virus Scanners:

    Microsoft

    _http://onecare.live.com/site/en-us/default.htm

    Use Full Service Scan

    Symantec:

    Works in Safe Mode and free:

     _http://security.symantec.com/sscv6/WelcomePage.asp

    Trend Micro

    _http://housecall.trendmicro.com/

    Free Ad-ware/spyware Programs:

    Ad-aware

    http://www.lavasoftusa.com/

    Spybot Search and Destroy

    http://www.safer-networking.org/

     * This is a great multipurpose tool as it will do both spyware and malware, and also has a small footprint.

    Second thing I'd do is run system file checker to repair missing files. Here's how:

    Running the System File Checker…

    * Put the OS disk in the drive so that system file checker has a chance to fix issues if they exist:

    1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

    2.     Click Continue or supply Administrator credentials if prompted.

    3.     In the Command Prompt window type the following, and press Enter:

    sfc /scannow

    4.     You should see the following on-screen messages:

    Beginning the system scan. This process will take some time.

    Beginning verification ph

    ase of system scan.

    Verification % complete.

    5.     Once the scan has completed you will receive an onscreen message resembling one of the following:

    …found no integrity violations

    …found corruption but repaired it

    …found corruption that it could not repair

    6.     Please reply with the completion message that you received.

    Refernce:

     http://support.microsoft.com/kb/929833

    Let us know the result,

    Steve <> Microsoft Partner

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