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I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues. Cannon says their old driver is compatable with Windows 7. Can anyone help?
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Answer accepted by question author
I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!
Turn the camera on, and go to the menu.
On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP
Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again
Answer accepted by question author
Hi
Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf
If you just plug in the camera, does Windows load a basic storage driver? with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.
There cannot be a crisis today....my schedule is already full
On Wed, 19 May 2010 03:15:30 +0000, aheidi wrote:
> Win 7 does not load a basic storage driver; 7 does not find any drivers for the EOS digital rebel camera. Any other suggestions? My laptop runs win 7 64 bit.
You never need to connect your camera directly. Buy a card reader for
the type of flash card your camera uses (they are very inexpensive),
put the flash card into it, and plug it into a USB port.
Personally, I prefer doing it this way. It's easier and doesn't use
the camera's battery. I have two such card readers--one that I keep on
my desk, near my desktop computer, and another that I keep in my
laptop case for use when traveling.
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Ken Blake
the link you provided is for the canon printer not the canon eos camera.
Win 7 does not load a basic storage driver; 7 does not find any drivers for the EOS digital rebel camera. Any other suggestions? My laptop runs win 7 64 bit.
