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Error: 0x80004002 when tried to delete files

Anonymous
2010-08-10T09:53:04+00:00

Original title: 0x80004002__

Certain websites have been saving links of themselves as files on my computer and i am unable to delete them. I typed in this error code that it gave me (0x80004002) and dd everything it told me to do but i still cant delete them. What should i do now?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-08-11T02:26:01+00:00

Hi soriabibbs,

  1. Which web browser are you using to go online?
  2. Did you make any changes prior to the issue?
  3. Where exactly are the files saved on the computer?

We recommend you to close all the open windows and delete the files in safe mode.

Step 1: Delete files in safe mode

a. See Start your computer in safe mode

b. Once you've started the computer in safe mode, select the file and delete it.

Step 2: If you're using Internet Explorer (IE) to visit websites, try resetting IE settings

a. See How to reset Internet Explorer settings

b. Click Microsoft Fix it and save the tool on the desktop.

c. Close all the windows and run the tool successfully.

d. Check if the issue persists.

Important: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

If you're using any other web browser, then please contact the respective web browser vendor's support team.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-07-06T10:15:10+00:00

    How do I delete the files ( virus) ? It just says : Interrupted Action when I try to delete the files , what should I do to delete them for ever? If I press Skip , well.. that wont do anything , if I do try again it keeps failing to delete! What do I do?! Please Help.

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  2. Anonymous
    2016-03-22T11:48:43+00:00

    Problem persists

    this is the file- "http://xa.xingcloud.com/v4/sof-newgdppop/ST500DM002-1BD142_W2AQSY1YXXXXW2AQSY1Y?action=yoursites123.install.init"

    what shud i do....i'm neither able to delete the file by any method...nor i'm able to get the knowledge of its location on my system...the file only shows up when i type "yoursites" in the search box...

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  3. Anonymous
    2014-12-09T18:18:01+00:00

    I have the same problem.  I have one file I'm trying to delete, a .dotx file, and the message given  is that the document is currently open in Windows - which it is not.  I'm using Windows 8.1 but the document was created using Windows 7, but same Word version.

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  4. Anonymous
    2010-08-11T22:11:20+00:00

    Thank you you so very much! I tried doing it in safe mode and that didnt help, but reseting it did so again thank you for your help!

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