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Can't Enter Network Security Key

Anonymous
2010-08-24T21:35:24+00:00

I just got a new laptop and after i opened it and turned it on it asked for me to configure basic stuff and one of those being connecting to my home wireless network. this was no problem as i have the key for it, however i tried to enter it but it would not take so i skipped the step and continued hoping i could fix the problem later. i.e. enter the key. i have found that i cannot do that.

I try to sl=elect my network from the taskbar popup and hit "connect" but it does not give me the box to enter my key it merely tells me "windows was unable to connect to...." i am stuck in a loop.

I know the network is fine as there are three other computers currently using it.

I have tried going to "manage wireless connections" but it is blank.

I hae tried going to the WLANSVC folder and checking permissions and it does nothing.

I have also tried turning off the wireless adapter and turning it back on and even uninstalling it and reinstalling it nothing worked.

I am at the point of thinking that all i can do is format and try again which i would rather not. does anyone have a solution that i haven't tried yet?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2010-08-25T00:19:21+00:00

    Hi

    Check the Router whether the DHCP range has spare IP to give.

    Make sure that the Wireless MAC filter is not On.

    On the computer ,make sure that you do not have two Wireless managers running.

    Wireless in general.

    Most Laptops have a physical switch for the Wireless card. Read the computer's manual and make sure that the Wireless card is On.

    Check the Device Manager for valid Wireless card entry.

    http://www.ezlan.net/Win7/net_dm.jpg

    If there is No valid entry, delete any Bogus Entry, and re-install the Wireless card's Drivers.

    Check the Network connections to make sure that you have a Wireless Network Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties.

    http://www.ezlan.net/Win7/net_connection_tcp.jpg

    Make sure that if there is a vendor's Wireless Utility the utility is Not Running together with the Windows native Wireless utility.

    Make sure that No Firewall is preventing/blocking the Wireless components to get to the Network.

    If everything above is OK and it is not connecting to the Wireless router. Log from any computer that is, or can be connected to Wireless Router with a Wire, disable the Wireless Security, make sure that the Wireless broadcast is On, and try to connect with No Wireless security.

    When working turn On the Wireless security.

    Note* People sometimes make mistakes in writing and retyping the security passphrase.

    Alternative way is to copy it from the Router's menu, and then paste when asked by the Wireless card.****


    Jack-MVP Windows Networking. WWW.EZLAN.NET

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  1. Anonymous
    2010-08-25T00:38:59+00:00

    wow, thanks finally it works!

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  2. Anonymous
    2010-08-24T22:56:23+00:00

    Hi

    Check The router's DHCP range and make sure that it has enough IPs to give.

    Also make sure that the MAC filter is Not on.


    Jack-MVP Windows Networking. WWW.EZLAN.NET

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  3. Anonymous
    2010-08-24T22:07:53+00:00

    ok, i tried it and it still will not let me connect. i can connect to other unprotected wireless networking in the general area but not mine.

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  4. Anonymous
    2010-08-24T21:50:21+00:00

    Hi

    Log from another computer with a wire connection disable temporarily the Wireless security in the Route,r and see if you can connect without the security On.


    Jack-MVP Windows Networking. WWW.EZLAN.NET

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